Plumber in Roanoke Rapids, North Carolina 27870

Plumber

915 Park Ave, Roanoke Rapids, NC 27870

4.4 (24 reviews)

Overview:
Plumber is a plumbing service located in Roanoke Rapids, NC, specializing in a variety of plumbing solutions. They are known for their prompt and professional service.

Services Provided:
– Drainage issues
– Emergency plumbing
– Fixture installation
– Pipe repair
– Water heater services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (252) 536-8465

Customer Reviews and Sentiment:
Plumber has received mixed reviews across various platforms:

Google Reviews: 4.4 stars based on 24 reviews.

Positive feedback highlights the company’s efficiency, professionalism, and quick response times. Customers appreciate their ability to diagnose and resolve issues promptly.

Examples of positive reviews include:
“Very quickly responding to my call was at home next day.” – John Curl
“Absolutely wonderful !! Called, came the next day and fixed my issue quickly.” – Susan Allen
“Professional, quick to assess the issue, and priced fairly.” – Mandy Williams

However, there are notable complaints regarding poor communication and workmanship. Some customers experienced delays and lack of follow-up on service requests.

Examples of negative reviews include:
“Never came to my house… Poor.” – Eva-6096 Rogerson
“Called to come out and put in a sink drain… have done called him 3 times will not call me back.” – Tracy Pate

Review Summary:
Positive Sentiments: Quick service, professional demeanor, efficient problem-solving, reliable and fair pricing.
Negative Sentiments: Poor communication, unresolved service requests, quality of workmanship issues.

Additional Ratings:
BirdEye: 4.4 stars based on 24 reviews, reflecting a similar trend of customer satisfaction but with ongoing concerns.
Total Lead Smart Rating: 6.5/10. This rating acknowledges the company’s strong positive sentiment, but reflects reservations due to multiple negative reviews regarding communication and service quality.

Conclusion:
Plumber offers reliable plumbing services in Roanoke Rapids, NC, noted for their professional approach and quick response times. However, potential customers should be cautious of the mixed reviews, particularly concerning communication and service consistency.

Member Since August 2024

Listing Id 379576

Contact Info

915 Park Ave, Roanoke Rapids, NC 27870
(252) 536-8465
Lead Smart Rating :
6.5/10.0

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915 Park Ave, Roanoke Rapids, NC 27870

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Reviews

Darius Story

5 months ago

They are very professional and were able to diagnose my issue and get it fixed

It's Me

11 months ago

They showed quickly and thought they cleared the stoppage. Turns out I may have a sagging pipe. They should return to assess the problem and we’ll work on a solution.

Eva-6096 Rogerson

a year ago

Never came to my house . Said they would call never did. Poor

Susan Allen

a year ago

Absolutely wonderful !! Called, came the next day and fixed my issue quickly and efficiently. I highly recommend the Plumber !!

Mandy Williams

a year ago

Called for service and two gentlemen were here in less than two hours to fix my drainage issue. They were professional, quick to assess the issue, and priced fairly. Very much appreciate their quick service before it became a worse situation. I’ll be using this company in the future!

novaya deloatch

a year ago

Good job and did it in a timely manner

Amy Jagger

a year ago

I called this business with a plumbing emergency the lady who answered the phone stated the guys were on the road but she’d get back to me. I called again several hours later as I had not received a return call and someone else answered the phone her exact words were ” I don’t know what anyone is doing or have a way to find out”. I then asked if she could see the msg. we left earlier she stated she has no idea about any messages cause she didn’t take it so how would she know. We are now on day 2 with no response and will be calling someone else. I will be sure to tell everyone I know and meet about the lack of professionalism and just laziness from the employees in the office at this establishment.

John Curl

2 years ago

Very quickly responding to my call was at home next day.

Tracy Pate

2 years ago

Called the plumber to come out and put in a sink drain and faucet for my new sink came out and installed for us and after a week right side of drain started leaking called him back and guys came back and replaced the drain again lasted bout a month stared leaking round drain on right side again have done called him 3 times will not call me back.i would not recommend him to no one.poor workmanship

Thomas Elliott

2 years ago

I’ve been using the Plumber since he opened up. Both at my business and home. He and his staff are always reliable, professional and fairly priced. He has replaced a broken toilet, a water heater, and another toilet at home over the years. He remove a garbage disposal and rusty old pipes under several sinks. Give him a try, you’ll like him also.