5 Star Plumbing, Heating, & Air in Riverside, California 92507

5 Star Plumbing, Heating, & Air

1030 Northgate St Ste.A, Riverside, CA 92507

4.8 (48 reviews)

Overview:
5 Star Plumbing, Heating, & Air is a reputable service company located in Riverside, CA. They provide a variety of plumbing, heating, and air conditioning services designed to meet residential and commercial needs.

Services Provided:
Plumbing repairs, heating system installation and maintenance, air conditioning services, leak detection, water pressure regulation, and emergency services.

Hours of Operation:
Monday to Saturday 8 AM to 6 PM.

Contact Information:
Phone: (951) 270-4216
Website: http://choose5star.com/

Customer Reviews and Sentiment:
5 Star Plumbing, Heating, & Air has a strong rating of 4.8 stars based on 48 reviews across multiple platforms.

Positive feedback highlights the company’s professionalism, prompt service, and quality workmanship. Customers frequently commend the efficiency and cleanliness of the technicians, as well as their effective communication skills.

Examples of positive reviews include:
“Great experience with this company, Juan worked with me and did great work as well.” – Sammy Lopez
“Technical work was completed in a highly professional manner while providing some excellent advice.” – Jim Moses
“They were here in less than 1 hour and took care of it for us.” – Dean Arndt

However, a significant complaint arose from a customer who experienced dishonesty, unreliability, and poor communication, leading to a negative review.

Review Summary:
Positive Sentiments: Professionalism, efficiency, prompt service, thoroughness, and quality workmanship.
Negative Sentiments: Issues with communication and reliability as indicated by at least one dissatisfied customer.

Additional Ratings:
BirdEye: 4.8 stars based on 48 reviews, reflecting a strong trend of customer satisfaction with minimal issues.
Better Business Bureau (BBB): The company is not accredited but maintains a high customer rating.

Total Lead Smart Rating: 8.5

Conclusion:
5 Star Plumbing, Heating, & Air appears to be a reliable and professional choice for plumbing, heating, and air conditioning services in Riverside, CA. While the majority of reviews reflect high customer satisfaction, potential customers should be aware of the few negative experiences regarding communication and reliability.

Member Since August 2024

Listing Id 379490

Contact Info

1030 Northgate St Ste.A, Riverside, CA 92507
(951) 270-4216
Lead Smart Rating :
8.5/10.0

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Listing location

1030 Northgate St Ste.A, Riverside, CA 92507

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Reviews

lovely moon

a month ago

The ture 5 star

Sammy Lopez

3 months ago

Great experience with this company, Juan worked with me and did great work as well.

Jim Moses

7 months ago

Work performed by your technician, Juan was completed in a highly professional manner while providing some excellent advises

James Hughes

a year ago

The guys were on time, CLEAN and Fast. Great Job.

Master Mike

a year ago

Jacob and Brody were very Professional would recommend this business to anyone

Traci Schwyzer

2 years ago

Dishonest, unreliable, poor communication

Brian B

2 years ago

Dave did an exceptional job. He adjusted the water pressure regulator and the results are fantastic.

Dean Arndt

2 years ago

“5 Star Plumbing and Heating Service” Is one of the Best Companies we have ever worked with, Period. My Husband and I are both Disabled and older. Our one and only Toilet stopped working and we were so worried. We found 5 Star, and they came to our rescue. They were here in Less than 1 Hour and took care of it for us. I Don’t usually leave reviews but yet I look at them. So please believe that this Company Was A God Send. I will be sure to call them Again if needed. They are a Great Company and remember the Best Advertisment is Word of Mouth. I have told so many people about Them. GOD Bless Your Company. Stay Safe. Linda Arndt.

brian disandro

2 years ago

Repaired my ac when other company could not.

DL D

2 years ago

Saw the leak in my main supply line on the lawn at 1PM, Called 5-Star at 1:30, he was here by 2PM. Dug up the lawn, found the leak, fixed the leak with copper, put the lawn back perfectly, cleaned everything up and was done at 7PM.