Master Pro Plumbing & Heating in Prior Lake, Minnesota 55372

Master Pro Plumbing & Heating

3313 Wildwood Trail NW, Prior Lake, MN 55372

4.3 (6 reviews)

Overview:
Master Pro Plumbing & Heating is a plumbing service based in Prior Lake, MN. The company specializes in various plumbing services, including installations and repairs, and is known for its responsive and helpful customer service.

Services Provided:
– Water heater installation and repair
– Diagnosis and troubleshooting plumbing issues
– General plumbing services
– Minor plumbing fixes

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (612) 290-4654
Website: www.masterproplumbing.com

Customer Reviews and Sentiment:
Master Pro Plumbing & Heating has received a mix of reviews across various platforms:
Google Reviews: 4.3 stars based on 6 reviews.

Positive feedback highlights the company’s rapid response, quality of service, and reasonable pricing. Customers express gratitude for the knowledgeable staff and their ability to address plumbing issues effectively.

Examples of positive reviews include:
“Never again will I use a different company. This is BY FAR the best experience and fastest service!” – ZNY Smitty
“I have worked with Steve and his team a couple of times and they have been awesome each time.” – Justin Kruse

However, there are concerns regarding slow service, as one review noted unfortunate delays:
“Slow and erroneous service ☹️” – Suzanne R. Harris

Review Summary:
Positive Sentiments: Quick service, competent and empathetic staff, effective communication, fair pricing, and quality workmanship.
Negative Sentiments: Reports of slow service and scheduling issues.

Additional Ratings:
BirdEye: 4.3 stars based on 6 reviews, aligning with the overall positive sentiment but reflecting some dissatisfaction.
Total Lead Smart Rating: 6.5

Conclusion:
Master Pro Plumbing & Heating appears to be a solid choice for plumbing services in Prior Lake, MN, with commendable customer service and effective solutions. However, potential clients should consider some mixed reviews related to service speed and scheduling issues before proceeding.

Member Since August 2024

Listing Id 378116

Contact Info

3313 Wildwood Trail NW, Prior Lake, MN 55372
(612) 290-4654
Lead Smart Rating :
6.5/10.0

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Listing location

3313 Wildwood Trail NW, Prior Lake, MN 55372

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Reviews

ZNY Smitty

2 years ago

Never again will i use a different company. This is BY FAR the best experience and fastest service, all with the cheapest prices. The water heater installed has been working at its absolute best since 2019! 10/10, keep up the great work!

Suzanne R. Harris

3 years ago

Slow and erroneous service ☹️

Katelynn Muri

3 years ago

Helpful, timely, competent, even empathetic! Thankful!

Loren Sadlack

4 years ago

Helped me diagnose the problem I was experiencing with my older water heater over the phone, and turned what I thought would be complete replacement into a minor fix. This is my go-to plumber going forward. I couldn’t be happier with the help I received.

Justin Kruse

4 years ago

I have worked with Steve and his team a couple of times and they have been awesome each time. They do a great job and they are super friendly. Communication is great to get things scheduled is great, too! I highly recommend this crew!

Gary J. White

5 years ago

After installing a granite counter top and a 10″ deep under-the-counter sink I needed to lower the waste pipe below the sink by at least 3″. I’m a handyman and I do most of the remodel work myself but there are a few places where I draw the line, and those places have increased as I’ve gotten older. Working with waste pipes inside the walls and under the sink is one of them. I reached out to Master Pro P&L for help. They coached me through the ‘discovery’ process to determine the scope of the job. Then they gave me a fair bid and squeezed me into their schedule. I think their guys were only one site for about 45 minutes. Quick, easy (for them) and I have peace of mind knowing the job was done right.