Brewer Plumbing Inc. in Prescott, Arizona 86301

Brewer Plumbing Inc.

234 E Hillside Ave, Prescott, AZ 86301

4.2 (22 reviews)

Overview:
Brewer Plumbing Inc. is a plumbing service provider located in Prescott, AZ. The company has been serving the local community and specializes in various plumbing services, including repairs, installations, and maintenance.

Services Provided:
– Toilet repairs and installations
– Drain clearing
– Water softener installation
– Leak detection and repair
– Scheduling flexibility

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (928) 445-2351

Customer Reviews and Sentiment:
Brewer Plumbing Inc. has a mix of reviews across platforms:

Google Reviews: 4.2 stars based on 22 reviews.

Positive feedback emphasizes the company’s professionalism, quick service, and effective solutions, with several customers praising specific employees for their helpfulness and expertise.

Examples of positive reviews include:
“Great service” – Carlos Ochoa
“Professional, fair, courteous, on time…” – Irene Stonecipher
“Absolutely great, we’ve called many times and always here in a hurry and helpful.” – Richard Long

Conversely, negative feedback points to instances of poor customer service and inflated pricing, particularly for simple repairs.

An example of a complaint is:
“CROOKS! My elderly mother used Brewer to replace a simple toilet fill valve…” – Mr. Broms

Review Summary:
Positive Sentiments: Great service, professional staff, punctuality, knowledgeable technicians.
Negative Sentiments: Issues with customer service and high pricing, notably impacting older customers.

Additional Ratings:
BirdEye: 4.2 stars based on 22 reviews, reflecting a similar trend of customer satisfaction with notable exceptions.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There has been one complaint in the last three years regarding pricing.

Total Lead Smart Rating: 6.7

Conclusion:
Brewer Plumbing Inc. appears to be a reliable plumbing option in Prescott, AZ, known for its competent and professional staff. However, potential customers should be cautious of the noted complaints regarding pricing and customer service, particularly for vulnerable demographics.

Member Since August 2024

Listing Id 378062

Contact Info

234 E Hillside Ave, Prescott, AZ 86301
(928) 445-2351
Lead Smart Rating :
6.7/10.0

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Listing location

234 E Hillside Ave, Prescott, AZ 86301

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Reviews

mr broms

10 months ago

CROOKS! My elderly mother used Brewer to replace a simple toilet fill valve. They charged her over $400. She didn’t want to make waves, so she paid them. It’s just so sad that a company would prey on the elderly like this! Shame on them.

Carlos Ochoa

a year ago

Great service

Richard Milon

a year ago

The drains were in a very difficult location outside and Michael was just great! They were also helpful getting me scheduled in. They are my #1 going forward.

Irene stonecipher

a year ago

Also installed soft water unit. Professional, fair, courteous, on time. Just overall great people to work with.

Rose Hein

2 years ago

Kenny came out on time, and did a great job.He found the problem right away and knew exactly what to do and made things so much easier to turn off our sprinkling system in winter and fixed leaks and replaced a valve. Great job, great employee!

john bradley

2 years ago

If there’s one plumber I can trust will do a great job at the prices they’ve quoted for a family owned corporation it’s Mike Watson. You’re in good hands with Brewer Plumbing, no wonder they’ve been around for so long!

Ralph Gould

2 years ago

Good folks. Moved jobs around to come out within a couple of days to fix a leak in the pipe coming from the street to our house.

Bob Fister

2 years ago

On time, affordable, well done.

richard Long

2 years ago

Absolutely great, we’ve called many times and always here in a hurry and helpful. Very knowledgeable and professional. Would call them again.

Ramon Eulate

3 years ago

Tried to book an appointment for an estimate, they canceled the on the day of the appointment and said they would be out the next day. They never showed and never called me back.