Faith Plumbing Services in Prattville, Alabama 36067

Faith Plumbing Services

1386 US-82 W, Prattville, AL 36067

4.6 (21 reviews)

Overview:
Faith Plumbing Services is a reputable plumbing company located in Prattville, Alabama. The business is known for providing a wide range of plumbing services with a strong focus on customer satisfaction and professionalism.

Services Provided:
– Water heater installation
– Pipe unclogging
– Fixture repairs (e.g., shower cartridge, faucets)
– Pressure regulator line repair

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (334) 361-1418

Customer Reviews and Sentiment:
Faith Plumbing Services has garnered positive reviews reflecting high levels of customer satisfaction.

Google Reviews: 4.6 stars based on 21 reviews.

Positive feedback emphasizes the company’s responsiveness, professionalism, and quality of work. Customers frequently commend Mark and other staff members for their helpfulness and expertise.

Examples of positive reviews include:
“Responsible and responsive. Mark was helpful and concerned about what the problems were.” – Cat Noo
“Highly recommend this company. Mark came out on a Saturday and unclogged our clogged pipe that another company couldn’t unclog.” – Kevin Kelley
“We are pleased with their work and recommend Faith Plumbing for your plumbing needs.” – Craig Horton

A single negative review highlights dissatisfaction with the work environment, noting issues with management rather than the service provided to customers.

Review Summary:
Positive Sentiments: Responsiveness, professional service, informative staff, reasonable pricing, and high-quality work.
Negative Sentiments: Workplace issues reported by a former employee, not impacting customer service quality.

Additional Ratings:
BirdEye: 4.6 stars based on 21 reviews, which corresponds with the general trend of customer satisfaction.

Total Lead Smart Rating: 8.5

Conclusion:
Faith Plumbing Services appears to be a solid choice for plumbing needs in Prattville, AL. With a focus on responsiveness and professionalism, the company has built a loyal customer base. However, potential clients should be aware of the mixed experiences reported by employees, which do not reflect directly on customer service but may be relevant for potential hires.

Member Since August 2024

Listing Id 378020

Contact Info

1386 US-82 W, Prattville, AL 36067
(334) 361-1418
Lead Smart Rating :
8.5/10.0

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1386 US-82 W, Prattville, AL 36067

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Reviews

Cat Noo

5 months ago

Responsible and responsive. Mark was helpful and concerned about what the problems were. Installed new water heater, in my attic. Also fixed a pressure regulator line problem. Thank you Faith Plumbing and especially Mark for the great service. If anymore plumbing problems I will call again. And will recommend you to anyone with Plumbing problems.

Kevin Kelley

a year ago

Highly recommend this company. Mark came out on a Saturday and unclogged our clogged pipe that another company couldn’t unclog. Other company said I needed $1000 worth of work done. Professional and honest. The company that couldn’t unclog it was K&S plumbing which were sent out by American home shield. Thanks Faith Plumbing and thanks to Mark for a job well done

Craig Horton (SouthSide)

3 years ago

This morning their was an issue with our Master bathroom shower in which the the shower cartridge and shower head needed to be replaced. I contacted Faith Plumbing who my Wife and I had dealt with them before on a previous job on the guest bathroom. The work was excellent but most importantly they kept us informed throughout the entire process and the cost of the job was very reasonable. We are pleased with their work and recommend Faith Plumbing for your plumbing needs.

John Gog

3 years ago

We’ve been trying to get hold of a plumber for 2 days. No one even returned calls until today AFTER I got found out about Faith Plumbing today. Mr. Billy got Mark over here within a few hours. Mark got the job done quickly and correctly and was great to deal with. I will use Faith any time I have a plumbing problem.

Brett Loyd

3 years ago

Good people and Know their stuff. Will continue to call on them and recommend them to everyone.

Glenda Krause

4 years ago

Mr Warren was very courteous and repaired my kitchen faucets He did not rip me off as some others.HIghly recommend.

Chris Brunson

4 years ago

Had a stopped up main drain. Called at 730 AM and had a plumber here by 10. Super informative and explained the cause. Will definitely use again for future plumbing

Rocky Thomas

4 years ago

Not the best place to work at all leaves you in a bind and hunger6 just look out for Mark he will use you just to catch up then leave you hanging hi and dry if I could do no stars I would

Vicki Grammer

5 years ago

Guys have been great!

Kay Parrish

5 years ago

Mark & his assistant were on time, real courteous & did a great job taking my garbage disposal out. I have other things that need to be fixed at a later date but will definitely call them back.