Sapphire plumbing in Plano-TX, Texas 75093

Sapphire plumbing

Pmb#433, 6505 W Park Blvd #306, Plano, TX 75093

3.8 (28 reviews)

Overview:
Sapphire Plumbing is a plumbing service provider located in Plano, Texas. They offer a variety of plumbing solutions catering to both residential and commercial clients within the area.

Services Provided:
– Plumbing repairs
– Toilet replacements
– Leak detection and repairs
– Drain cleaning
– General plumbing services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (469) 990-0354

Customer Reviews and Sentiment:
Sapphire Plumbing has received a mix of reviews across various platforms:

Google Reviews: 3.8 stars based on 28 reviews.

Positive feedback emphasizes their fair pricing, quality workmanship, and prompt service. Customers particularly appreciated the efficiency of the plumbers and their professionalism.

Examples of positive reviews include:
“Great quality work! Replaced toilets in my home and it was the best experience!” – Brittany Williams
“Highly recommend this company. They worked quickly to get the leak fixed under our house and with quality repairs.” – Kimberly Kline
“Nathan with Sapphire Plumbing was very fast and did a great job.” – Adrianne Valeriano

Conversely, some reviews pointed out serious service issues, including poor customer service and unresolved repairs.

Examples of negative reviews include:
“The guys had no clue what they were doing… completely destructive.” – Anthony Ascencio
“Damaged the toilet… The second tech they send had a broken camera to see what was actually going on.” – J. S.

Review Summary:
Positive Sentiments: Fair pricing, quality work, prompt service, professionalism.
Negative Sentiments: Poor customer service, issues with communication, and unresolved complaints.

Additional Ratings:
BirdEye: 3.8 stars based on 28 reviews, reflecting mixed customer satisfaction.
Total Lead Smart Rating: 6.3

Conclusion:
Sapphire Plumbing offers a range of plumbing services in Plano, TX, and is noted for its fair pricing and quality workmanship. However, potential customers should exercise caution due to the mixed reviews and persistent issues regarding customer service and communication.

Member Since August 2024

Listing Id 377200

Contact Info

Pmb#433, 6505 W Park Blvd #306, Plano, TX 75093
(469) 990-0354
Lead Smart Rating :
6.3/10.0

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Listing location

Pmb#433, 6505 W Park Blvd #306, Plano, TX 75093

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Reviews

J. S.

a month ago

Damaged the toilet. Im renting a house abd he told me he pulled back nothing. The report to the managing company says he pulled back bits of tissue. The next week I had the same clog in the same spot. The second tech they send had a broken camera to see what was actually going on. They “unglogged” it again. I havent even flushes toilet paper down and the clogs back again. Hes unresponsive now.

Derek Gardner

3 months ago

On numerous occasions I have worked with Sapphire and they have been a great plumber at a fair price. Highly recommend.

Brittany Williams

3 months ago

Great quality work! Replaced toilets in my home and it was the best experience!

Nickia C

3 months ago

Will get the job done

Alex B

6 months ago

Please note this review is about customer service received.. they did not perform service this time.. in the past the plumbers have been efficient with communication and service HOWEVER as of December 2023 this has been my experience.. Original appointment was canceled they advised they were stuck on another call.. second appointment I was told I didn’t answer the door so they left and they’re too far to come back, call appointment to reschedule.. none of my cameras show them arriving of course I’m having the hardest time rescheduling I was advised by one of the employees or possibly owner that they seen my review and they would no longer service me.. picture has been uploaded would give 0 stars if possible for the unprofessional behavior

Anthony Ascencio

8 months ago

The guys had no clue what they were doing, completely destructive to peoples front yards with zero decency to clean up the mess they made digging holes lol top it off these guys cut the wifi and denied it when I asked him about it haha talk about TRASH!

Adrianne Valeriano

9 months ago

Nathan with Sapphire Plumbing was very fast and did a great job

Kimberly Kline

10 months ago

Highly recommend this company. They worked quickly to get the leak fixed under our house and with quality repairs. Ryan was the one who found the leak and did the finishing repairs. He was very professional and explained everything they would be doing. I greatly appreciated it.

Lori Grinstead

a year ago

If you need a plumber! I HIGHLY recommend them! They will make sure you are taken care of. Best in the Metroplex!

Mona White

a year ago

I was pleased with the residential plumbing services this firm offered. They did a fantastic job, and I’d unreservedly suggest them to anyone in need of plumbing services.