Sergeant Rooter and Septic in Perry, Georgia 31069

Sergeant Rooter and Septic

106 Magnum Way, Perry, GA 31069

4.7 (67 reviews)

Overview:
Sergeant Rooter and Septic is a reputable septic system service provider located in Perry, GA. The company specializes in septic tank pumping and repairs, offering timely and professional services to ensure the proper functioning of septic systems.

Services Provided:
– Septic tank pumping
– Septic repairs
– Diagnostics for septic system issues
– Professional recommendations for system maintenance

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM

Contact Information:
Phone: (478) 324-9799
Website: https://www.sergeantsepticandrooter.com/

Customer Reviews and Sentiment:
Sergeant Rooter and Septic has received a mix of reviews across various platforms:

Google Reviews: 4.7 stars based on 67 reviews.

Positive feedback emphasizes the company’s professionalism, prompt service, and thorough explanations. Customers appreciate the fair pricing and the knowledgeable staff. Examples of positive reviews include:
“These guys are awesome! They came the same day I called.” – Cheryl Mullis
“Very professional crew.” – Danny La-Mont Wheeler
“Absolutely proficient and professional!” – Sterling Wilson

However, negative feedback highlights issues with upselling and inadequate solutions provided to some customers. A notable negative review mentions:
“Don’t use. They told me I had a clogging issue… I felt bait and switched.” – Robin Whelan

Review Summary:
Positive Sentiments: Professionalism, timely service, knowledgeable staff, fair pricing, thorough explanations.
Negative Sentiments: Concerns over upselling practices and inadequate diagnoses.

Additional Ratings:
BirdEye: 4.7 stars based on 67 reviews, indicating a similar trend of overall customer satisfaction.
Total Lead Smart Rating: 7.8

Conclusion:
Sergeant Rooter and Septic appears to be a reliable choice for septic system services in Perry, GA. They are particularly praised for their professionalism and promptness. However, potential customers should be cautious of mixed feedback regarding upselling practices and ensure thorough communication about services needed.

Member Since August 2024

Listing Id 376374

Contact Info

106 Magnum Way, Perry, GA 31069
(478) 324-9799
Lead Smart Rating :
7.8/10.0

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Listing location

106 Magnum Way, Perry, GA 31069

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Reviews

robin whelan

5 months ago

Don’t use. They told me I had a clogging issue out to leach field. Yet I didn’t have any inside problems. I only needed the tank drained. They put in baffles and risers that don’t fix a clog. I was upsaled like they do at dealerships garages. The riser is hideous because it sticks out of ground. The owner will tell you it’s for the health of the system. Look up the cost of these items on line. I was charge you over 2$k and to blow compressed air in lines. I just learned that is not good and can cause damage. I felt bait and switched. I am embarrassed they call themselves Veterans Owned and it’s a blemish on the Enlisted Corp!!

Cheryl Mullis

11 months ago

These guys are awesome! They came the same day I called. They made it to my house around 5 and stayed until almost 9pm making sure our system was fixed before they left. Prices are definitely fair and the guys know what they’re doing. Plus, they were so nice.

Steve Holcomb

11 months ago

Todd was very straightforward and explained in detail what was needed to correct my septic tank issue in addition to the necessary pumping. He was thorough and very professional. I would recommend this company for any septic issues.

Sporty Mule

a year ago

Aaron Rogers and his team were very professional. He took the time to explain what my problem was, what options were available and what he could do at what price point.

Jack Raine

a year ago

On time for pump out, made recommendations for the system. Fair pricing, good, fast, professional.

Jody Burkes

a year ago

Very courtesy professional and prompt. I highly recommend!

Danny La-Mont Wheeler

a year ago

Very professional crew.

Dale Dassel

a year ago

Septic pump out. Very satisfied with their service.

Sterling Wilson

a year ago

Absolutely proficient and professional!

Randy Johnson

a year ago

septic tank repair and pumping. very professionally done

Sergeant Rooter and Septic