Pennington III Plumbing

Overview:
Pennington III Plumbing is a plumbing service provider located in Perry, GA. The company specializes in a variety of plumbing services including repairs, installations, and maintenance, catering to both residential and commercial needs.

Services Provided:
Plumbing repairs, installations, customer service, quick response, reasonable pricing.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (478) 987-7685

Customer Reviews and Sentiment:
Google Reviews: 4.4 stars based on 7 reviews.

Positive feedback primarily highlights the company’s promptness, good pricing, and quality of work. Customers appreciate the quick responses and customer service.

Examples of positive reviews include:
“Great experience. Good price. Highly recommend.” – Latonya Gaines
“Fast response and fast work.” – Barbara Jones
“Great customer service and was done in a very quick amount of time! 10/10.” – Grant Cowan
“Excellent work… The charge was very reasonable.” – Mich Bearden

However, there was a complaint regarding a lack of follow-up on an estimate, which led to customer dissatisfaction.

Negative review snippet:
“I never received [the estimate]. I called them several times… After waiting almost 3 weeks, I am having to start the process over again.” – Ritamarie Arzillo

Review Summary:
Positive Sentiments: Quick responses, good pricing, high-quality workmanship, excellent customer service.
Negative Sentiments: Communication issues and unfulfilled estimates leading to decreased customer satisfaction.

Additional Ratings:
Total Lead Smart Rating: 7.5/10
This rating reflects the overall customer satisfaction and quality of services provided, tempered by the negative feedback regarding communication challenges.

Conclusion:
Pennington III Plumbing is a viable option for plumbing services in Perry, GA, recognized for its prompt and quality service. However, potential customers should be aware of the communication issues reported in some reviews before making their decision.