Hers And His Plumbing Panhandle in Pensacola, Florida 32501

Hers And His Plumbing Panhandle

14 W Jordan St Suite 220 B, Pensacola, FL 32501

5 (65 reviews)

Overview:
Hers And His Plumbing Panhandle is a trusted plumbing service located in Pensacola, FL. The company is known for its high level of professionalism, prompt response times, and a strong commitment to customer satisfaction. They offer a variety of plumbing services, including installation and repair.

Services Provided:
– Toilet installation and repair
– Water heater installation
– Leak detection and repair
– Garbage disposal repair and replacement
– Emergency plumbing services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (850) 290-3377
Website: https://hersandhisplumbing.com/

Customer Reviews and Sentiment:
Hers And His Plumbing Panhandle has a stellar reputation, boasting a 5.0-star rating based on 65 reviews across various platforms.

Positive feedback highlights the company’s professionalism, knowledge, and responsiveness. Customers commend the quality of work and friendly demeanor of the staff.

Examples of positive reviews include:
“I highly recommend this company for any of your plumbing needs.” – Karla Drain
“We had a great experience… prompt and fast!” – Kimberly Cox
“Terry was extremely knowledgeable and professional.” – Dawn Marie Cameron

However, there is a notable negative review indicating issues with customer service, specifically regarding follow-up and communication:
“I’m out $100 and still have a cracked toilet. Would NOT recommend this company…” – Pola Landes

Review Summary:
Positive Sentiments: Professionalism, knowledgeable staff, quality of work, prompt response, and good customer service.
Negative Sentiments: Issues with follow-up communication and unresolved service concerns.

Additional Ratings:
BirdEye: 5.0 stars based on 65 reviews, reinforcing the overall customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and currently holds a rating of NR (No Rating). There are no reported complaints in the last three years.
Total Lead Smart Rating: 8.5

Conclusion:
Hers And His Plumbing Panhandle stands out as a highly regarded choice for plumbing services in Pensacola, FL. They are particularly praised for their professionalism and quality work. However, potential clients should be aware of some negative feedback regarding communication and follow-up before making a decision.

Member Since August 2024

Listing Id 376210

Contact Info

14 W Jordan St Suite 220 B, Pensacola, FL 32501
(850) 290-3377
Lead Smart Rating :
8.5/10.0

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Listing location

14 W Jordan St Suite 220 B, Pensacola, FL 32501

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Reviews

Pola Landes

a day ago

Contacted my home warranty for a new toilet bowl as our is cracked, they sent out His & Hers Plumbing, they come out to give me quotes & then told me to call back when I decided what I wanted to do. When I called back I got the operator & she said she’d leave a message for the person I was working with. The person never called back & still charged my home warranty so I’m out $100 & still have a cracked toilet. Would NOT recommend this company as they don’t care as long as they get paid.

kelly Williams

2 days ago

Very fair knowledgeable honest and professional in dealing the problem and office staff was very kind and professional too.

Karla Drain

3 days ago

I highly recommend this company for any of your plumbing needs. I went to Lowes and bought a water heater and His and Hers Plumbing was the installer so when my toilet messed up, I gave them a call. The plumber came and he was very professional, on time and within my budget. The services I received in my bathroom was great and he ask if I would like for him to do an inspection of the other bathrooms and kitchen plumbing and I agreed. He found a problem with the garbage disposal and changed it out right on the spot. I am very pleased with the end result of all the repairs and the previous water heater installation!!! Thank you so much for a stress free experience and taking care of my Plumbing needs. I will be calling for future repairs.

Dawn Marie Cameron

2 weeks ago

The most professional company we have dealt with since our move here to Pensacola! Terry was extremely knowledgeable and professional. We had a Sunday water emergency at 7am and he was here within the hour. This will forever be the company we go to for any plumbing needs. Thank you!

Charlene Kincaid

2 weeks ago

We had an exterior waterline leak under our driveway. Casey Valentine did a wonderful job! Thanks for being so neat, courteous, repairing the leak, and all the cleanup!

Hillary Emanuel

2 weeks ago

Casey did an excellent job with our water heater the other day, will call again for any other issues

Savannah Joy

3 weeks ago

Casey did a wonderful job fixing a leak I had. Very knowledgeable and very tidy. Will recommend to my friends, 5 stars!

Kimberly Cox

3 weeks ago

We had a great experience with Casey valentine and team! He was prompt and fast! He made great recommendations and knew exactly what the problem was. He even came out for emergency help on a Saturday. I would highly recommend!

Judith M cWilliams

3 weeks ago

Casey did a very good job, happy with his work.

Michele Fuller

3 weeks ago

Very personable, took time to get estimated price. Knew what I wanted. Price a bit high but I suppose you get what you pay for. Likely to use this company