Roto-Rooter Plumbing & Drain Service

Roto-Rooter Plumbing & Drain Service

Available
location 1705 Rector Rd, Paragould, AR 72450
4 (77 reviews)

Overview:
Roto-Rooter Plumbing & Drain Service is located in Paragould, AR, offering a variety of plumbing services. The company is well-known for addressing a broad range of plumbing issues, from emergency repairs to routine maintenance, with a focus on customer satisfaction.

Services Provided:
– Emergency plumbing services
– Drain cleaning
– Clogged drain repair
– Installation of plumbing fixtures
– Septic tank services
– Water pressure troubleshooting

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (800) 284-1311
Website: https://www.roto-rooterar.com/

Customer Reviews and Sentiment:
Roto-Rooter Plumbing & Drain Service holds a rating of 4.0 stars from 77 reviews.

Positive feedback emphasizes the company’s quick response times, professionalism, and the ability to resolve plumbing issues effectively.

Examples of positive reviews include:
“Thank you Roto Rooter, they resolved the issue they were called out for…” – Larry Morris
“They were here within an hour and a half and got it fixed… very professional” – Richard Hayes
“This place saved us!!… Absolutely fantastic!” – Sarah Wilson

The negative feedback focuses on poor customer service and communication issues, particularly with a staff member named Betty.

Example of negative review:
“…the absolute worst customer service I’ve ever seen… she acted like I was so inconsiderate calling for an update…” – Digi Doc

Review Summary:
Positive Sentiments: Quick service, professional staff, effective repairs, and helpful support.
Negative Sentiments: Communication issues, unresponsive customer service, and dissatisfied customer experiences with staff.

Additional Ratings:
BirdEye: 4.0 stars based on 77 reviews, indicating a balanced but cautious customer sentiment.
Better Business Bureau (BBB): Not accredited and has a rating of NR (No Rating) with some negative feedback regarding customer service experiences.
Total Lead Smart Rating: 7.2

Conclusion:
Roto-Rooter Plumbing & Drain Service in Paragould, AR, is noted for their effective plumbing solutions and reliable service. However, potential customers should consider the mixed reviews, particularly concerning communication struggles and some negative customer experiences before proceeding with their services.

business

Member Since August 2024

Listing Id 375649

Contact Info

  • address 1705 Rector Rd, Paragould, AR 72450
  • phone (800) 284-1311
  • Lead Smart Rating :
  • 7.2/10.0
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Listing location

  • address 1705 Rector Rd, Paragould, AR 72450
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