Bob Raeker Plumbing Co

Donald Halbert

2 years ago

They installed a bathroom faucet that they didn’t tighten up when they were done. After they left I had water everywhere in my new bathroom vanity. Also had them come to install a new drain and my bathtub. I was told it was going to be a costly job that required holes in my floor or walls. My husband had no problem removing old drain and installing new drain. I called and was told I would be issued a refund and still haven’t received it after 3 calls. It’s been over 2 weeks since I was told the check would go into the mail the next day.

Anita Feigenbaum

2 years ago

Our business used Bob Raeker Plumbing to test our backflow system in July. They have not followed through with the County and it is now February. When we approached them about this issue they were non responsive and irate on the phone. The County has called them and they responded that they did not do the task. We have the back up (invoice, cashed check). This is not acceptable.

Duncan McAvoy

2 years ago

I think they’re looking at the wrong plumbing.

Barb New

2 years ago

Years ago I used this company and it was reliable and professional. In September of 2021 no reliability, professionalism and no call no show. Would not recommend to anyone. Check the BBB comments, this company has changed, not in a good way.

Kaylen Knepp

3 years ago

Rob was recommended by my realtor for a water heater repair/possible installation of a new one. After working with Rob, from Monday-Friday, he let me know, after telling me he was working on my time sensitive quote, that he would not be offering me a bid because I spoke too directly to his staff. Between my appointment on Wednesday and Friday, I placed 10+ calls and an email to try to get an estimated time for my quote. Each time I was lead on to believe, by Rob, that he would have it done. He didn’t return emails, phone calls, or voicemails and in fact, never once updated us on the process or delays along the way. Poor communication, customer service, and time management will allow my family and friends to never use this company again.

Eric Dalton

3 years ago

The business came recommended, and I called to schedule a service. No one answered and I was sent to a voicemail where someone clearly stated someone would call back before COB. They did not. I called back the following day and was told an appt could not be scheduled until the following Wednesday (9 days away). I was ok with this and was told they would come out between 8a-12p. Nine days later, no one showed up. I called at 1140 the same day of the appt to inquire about the service and was told the dispatcher was at lunch. I left my name and number and was told he would call me back. He did not. Now no one is picking up the phone and from previous experiences leaving a voicemail to be called back is pointless as they are not reliable enough to call back by COB or following morning at least. It is now going on at 3 pm without any communication or results. I have lost nine days of time to have a single service call.

Leonard Woodson

3 years ago

I took the day off from work because my appointment was between 1200 noon and 5 pm. I called to confirm at 1:15, and was told I’d be the next appointment. They never showed up without any explanation.

Andy Miller

3 years ago

Good service. Reasonable price. Came out day after my call. Guy on the phone was friendly and the plumber was a nice guy as well.

Ray Dunn

4 years ago

They installed 2 sinks in a my companies women’s restroom and damaged the vanity top at both sink locations and refused to make good on the damage. They made a huge profit as they charged me $920 and I provided all parts expect the water shutoffs and it took then less than one and half hours to do the work and still they refused to make good. I would not recommend you use this company.

Regina Hauser

4 years ago

They did arrive a little late (10 min). But, completed the work in a timely manner. Excellent company. Would recommend needing a reliable plumber.