Illinois Valley Plumbing Heating

Overview:
Illinois Valley Plumbing Heating is a plumbing service located in Ottawa, IL. The company provides various plumbing services to both residential and commercial clients.

Services Provided:
Plumbing repair, drain pipe repair, leak fix, customer service responsiveness.

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (815) 431-1230

Customer Reviews and Sentiment:
Illinois Valley Plumbing Heating has received mixed reviews, reflected in its 3.4-star rating based on 10 reviews.

Positive feedback emphasizes quick response times and effective repairs, with customers appreciating the professionalism of the staff.
Examples of positive reviews include:
“Pam was great answered my phone call right away… Very satisfied and Happy with it all.” – Barbara Damron
“Quality service!! Thanks” – J T
“Personal, professional, and efficient.” – Greg Rowlee

On the contrary, several reviews highlight issues with communication and responsiveness.
Examples of negative reviews include:
“They keep saying they would call never did.” – Beautiful
“Called and left two messages trying to get them to fix something….” – kheavridnt Hardt

Review Summary:
Positive Sentiments: Quick response, effective plumbing services, professionalism, satisfactory repairs.
Negative Sentiments: Poor communication, delays in response, unreturned calls.

Additional Ratings:
Google Reviews: 3.4 stars based on 10 reviews.
Total Lead Smart Rating: 5.0

Conclusion:
Illinois Valley Plumbing Heating offers essential plumbing services in Ottawa, IL, and has garnered both praise and criticism from clients. While many customers commend the company’s effective service and professionalism, potential clients should be cautious due to reports of communication issues and unresponsiveness.