ProPlumb

Savio Dmello

5 months ago

Pro Plum replaced the collapse sewer line and did a great job doing the work in the estimated time. The owner Ben was easy to work with and kept me updated during the process.

David Corralez

5 months ago

First and foremost, I am absolutely floored with the level of care and compassion with which Ben and his crew handled our job. A small error, on an incredibly head scratching job, required us to call back and explain the job wasn’t finished. Ben handled this professionally and quickly, coming out himself at 730pm on a weeknight to help us. Folks, when I say I will never call another plumber, I mean it. I have a rowdy toddler boy. Curious, but rowdy. Ben handled this hellspawn with pure class and skill. He had my son helping him bringing him tools. I can’t even get this kid that involved. 10 out of 10 on the work, and on just being a rad human being. Totally recommend pro plumb, not even a question.

Sue Calef

6 months ago

My “senior” tankless water heater “died” worst possible time: right before Christmas holiday weekend. Replacement unit couldn’t be purchased until day after Christmas, so meant 4 days without hot water. Needed services of one of few plumbing companies who handle Navien brand. Glad I reached Pro Plumb: from first contact they were sympathetic and concerned to do what they could for me. They promised to get to me 1st thing day after Christmas, keeping that promise with true professionalism. Josh arrived early, answered my questions, then checked prices and availability at two distributors for best price. My own research into price range of my model confirmed I could trust his quote. In just a couple of hours he picked up and installed the replacement unit, cleaned up after himself, explained future maintenance, and my hot water was restored. Based on Josh’s pleasant demeanor, expertise, and transparency, Pro Plumb will be my plumbing company in the future.

Paula Fidone

a year ago

Spoke with Ben who quoted me $135 an hour, which I agreed to. He sent 2 guys to fix 2 toilets which were ghost flushing and replace a sink faucet. Upon completion I was presented a bill with a $225 an hour charge. Spoke with Ben where he tried to bully me by repeatedly saying I was informed of the added charge for 2 men when I was not informed. The bill also included a $100 charge for parts which were worth maybe $20 max. Not 48 hours later both toilets stopped working. Again spoke with Ben who was incredulous the toilets were not working and begrudgingly stated he would have someone take a look at them “sometime next week”. Aghast, I reiterated BOTH toilets were not working. He reluctantly agreed to have someone out that day. 2 weeks later, one toilet started vacuum sealing and the other would not complete a full flush. Afraid to call Ben, who had stated he was “done” with me. I videoed a friend where we discovered Ben’s plumbers had turned down the tank water so low, it was causing these issues. I fixed it myself.

Angie Powless

a year ago

Called back on the weekend to schedule my service on Monday as our leak was not an emergency which was fine. He arrived on time, was courteous, and got the job done. Our normal plumber was backed up for weeks and ProPlumb was the only one to call us back on the weekend

The Sturzenegger

2 years ago

Ben and his crew at ProPlumb are the best. Professional and respectful. We are a local business and use them for all our plumbing needs.

Anthony Abboud

2 years ago

Ben came last minute to fix a valve on my water main. He charged a resonable price and was at my house with 15 minutes. We had no water in the house becuase of the broken valve and Ben had us up and running in less than 1 hour. Super nice and great service!!1

Jerry Venner

2 years ago

Ben and his team are great to work with. Very responsive, fair priced and I was extremely impressed by the way he treated his employees. I highly recommend using them.

eniemeier72

3 years ago

These guys are the best. Ben is fantastic. They are super quick and fairly priced. All of them are very courteous and polite when they are working. Great guys all around.

Brigitte McQueen

3 years ago

Is it weird to love a plumbing company… because I have so much love for the team at ProPlumb. These guys are amazing. Always on time, always honest, completely trustworthy — I’ve used them for repairs + renovations for several years now and wouldn’t call anyone else. >> Special Shout to Potential Female Customers… you know how it sucks to blindly call a repair person because you know they’re gonna treat you like you don’t know what you’re talking about — or try to pressure you into doing stuff you don’t really need to do? That NEVER happens with the ProPlumb crew — *ever*. They’ll treat you with respect + talk to you like you’re an actual adult human being capable of discussing the house you most likely bought on your own like a grown woman! I can’t recommend them enough… these guys are just the best. Call them!!