Roto-Rooter

Overview:
Roto-Rooter is a reputable plumbing service located in Oklahoma City, OK. They offer a wide range of plumbing solutions, particularly known for their quick and effective emergency services.

Services Provided:
– Plumbing repairs
– Emergency plumbing services
– Drain cleaning
– Plumbing inspections
– Vents cleaning

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (405) 266-0009
Website: https://www.rotorooterok.com/oklahoma-city/

Customer Reviews and Sentiment:
Roto-Rooter has received positive feedback on multiple platforms:

Google Reviews: 4.6 stars based on 1968 reviews.

Positive feedback emphasizes their responsive, knowledgeable, and professional staff. Customers are particularly pleased with the friendly service and the quick problem resolution.

Examples of positive reviews include:
“Responsive, knowledgeable and helpful… Mondo was our technician and he was awesome!” – Ken Goodin
“Great communication skills explain everything” – Curtis Wagner
“Alex was great! He was polite, friendly, and professional.” – Patti Flanagan

The only negative review cites unreliability, which contrasts sharply with the overwhelmingly positive experiences shared by other customers.

Review Summary:
Positive Sentiments: Quick response times, knowledgeable technicians, friendly and professional service, effective problem resolution, excellent communication.
Negative Sentiments: Claims of unreliability by a single reviewer.

Additional Ratings:
BirdEye: 4.6 stars based on 1968 reviews, reflecting a strong customer satisfaction trend.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been no complaints in the last three years.

Total Lead Smart Rating: 8.7

Conclusion:
Roto-Rooter stands out as a reliable choice for plumbing services in Oklahoma City, OK, with a strong reputation for quick responses and knowledgeable technicians. Despite a single negative review, the overwhelming positive feedback suggests they provide excellent customer service and effective plumbing solutions.