Grooms Sewer & Plumbing L.L.C

Veronica Glover

a month ago

If you go with this company, you may die!! When they finished with us we were $1,000 short, left with an even bigger problem due to their damage, and a visit from the gas company fixing their gas and carbon monoxide leak. An overnight stay in hotel and our water is now flowing like a mighty River under the house vibrating the floor! Grooms is a crook and they have illegal people working with them when them yet claim they don’t. How are they leaving Grooms on the receipt? This guy is a joke don’t fall for it. His work is unsafe!!

Samantha Gaither

a month ago

Husband called Jeff to come snake our line he said yes can be there between 12 and 2 okay never came we called he said he couldn’t get to it tell after 5 pm now charging after hour rates. Schedules for next day. Never shows up we call the 3rd day and he said yes I can be there between 2 and 4. We call at 330 he said yes give me about 30 mins I’m almost done with this job. Now here we are at 430 no show nothing. Now we are trying to find a new plumber just to come out and snake our line. Worst customer service ever.Wanted to give them the benefit of the doubt but 3 days no show. If I could of put 0 stars I would have

Jami Bledsoe

4 months ago

We were in desperate need to have the outside drain snaked as the washer was backing up in the laundry room. Grooms was able to come out on a Saturday short notice and was very reasonably priced. Jeff was wonderful and we will be definitely be using Grooms for all our plumbing needs and will be recommending them.

Hilary Law

4 months ago

I’d give them more stars if I could. Customer since 1997. Reasonable, reliable and knowledgeable. Plumbing problems resolved in every 1950s era house I’ve occupied.

A.L Ponder

4 months ago

Grooms has been taking care of my FAMILY’S plumbing for over 20 years, his dad took care of my grandpa and dad now the son has taken over and takes care of all of my family who need plumbing! Very very fair pricing! Also this is big thanks i had a company tell me i needed a new sewer line were talking $3500.00 dollar job i asked Mr. Grooms what he thought he said do you mind if i try to snake it out 30 minutes later thats all it needed and he did it for cheaper then it would’ve cost me to rent the machine. Took care of my parents today this is the least i can do is tell someone how much of a blessing the Groom’s are to know, highly recommend for plumbing and sewer drains !

Debra Jenkins

6 months ago

No show. Promised they were on the way. I am done. I don’t need added stress in my life. This was a second chance. Last time they were hours late. You have to call to check. DONE

Richard Green

6 months ago

Excellent service and good conversation.

bobbie mackenzie

a year ago

Got me fixed up quick without charging out the wazoo. Will definitely use them next time!

Tracey Wilson

a year ago

Very professional, respectful and , Value From the initial call to the end of the service, was perfessional and very responsive. We will definitely keep using them! Very impressed.

Jennifer Stonebraker

a year ago

am so frustrated writing this review. For years, we’ve used Grooms for various issues like a few drain snakes and plumbing in a gas line. On Saturday, we discovered a slab leak at 9pm. We called Jeff with Groom’s and he said he’d be out first thing in the morning. Upon arrival, he was ready to bust up the slab and look for/repair the slab leak. After discussing options, we decided to spend the extra money and have him repipe our house. He stated he’d need Monday to collect materials and then could start on Tuesday, finish Wednesday. Not ideal, but we understood it was a big job and he had prior engagements. Monday comes and Jeff did not show up to place boards in the attic to get the job moving for Tuesday. He called at 7pm stating he had a flat. Okay, understand things happen, he noted he’d be out Tuesday morning. Tuesday morning comes and Jeff shows up to find our main line and then states if my husband would buy the materials, it would save him time (since he had numerous prior engagements) and save us money as he won’t have to charge us for the time to buy material. We agree as my husband is decently handy and get a list and my husband goes shopping. Jeff states he will start first thing Wednesday morning. Wednesday morning arrives and no sign of Grooms or Jeff. I send a text that is not replied too. I then call at 10am to be told he would be over in the hour. We wait until 3pm and STILL no sign of Grooms. I call again and leave a voicemail that was never returned. So here we are, 4 days with no water and a newborn and toddler and being nomads all over the state to wash clothes and bathe because Grooms strung us along for four days to then completely ghost us. Unprofessional and extremely frustrating. If you do not have the bandwidth to do a job, be honest and upfront. If you need simple jobs, Grooms is probably fine, but be skeptical of their commitments.