Brandon’s Plumbing

Overview:
Brandon’s Plumbing is a plumbing service located in Norman, OK. The company provides a variety of plumbing services aimed at residential customers, focusing on repairs, updates, and emergency plumbing needs.

Services Provided:
The services offered by Brandon’s Plumbing include diagnostics of plumbing issues, water heater repairs, emergency plumbing services, and general plumbing updates.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (405) 799-5678
Website: https://brandonsplumbing.geotargetus.com/

Customer Reviews and Sentiment:
Brandon’s Plumbing has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.6 stars based on 630 reviews.

Positive sentiment highlights the company’s prompt service, professionalism, and quality work. Customers especially appreciated the responsiveness of the plumbers.

Examples of positive reviews include:
“I’ve had Brandon’s Plumbing out to the house for updates for the past two years and was 100% satisfied every time.” – ItZ JoEyLo
“Needed a quick repair on a water heater. Super fast with great communication from Brandon’s.” – D Davis
“This company has never let us down!” – James Lee

Negative feedback mentions issues related to high pricing, poor customer service, and unresolved plumbing problems.

Examples of negative reviews include:
“Most expensive plumber I ever used charged me almost $900 and my shower still not draining!” – Vicky Jones
“They are an overpriced book rate company…rude if you question their policies.” – Diddleyd4

Review Summary:
Positive Sentiments: Quick service, knowledgeable technicians, and dependable quality of work.
Negative Sentiments: High costs, unsatisfactory customer service, and lack of accountability.

Additional Ratings:
BirdEye: 4.6 stars based on 630 reviews, showing a trend of customer satisfaction alongside some issues.
Better Business Bureau (BBB): The business is not accredited and has a BBB rating of NR (No Rating). There have been several complaints in the past three years, primarily related to service dissatisfaction.
Total Lead Smart Rating: 6.5/10

Conclusion:
Brandon’s Plumbing has established itself as a reliable plumbing service in Norman, OK, noted for its promptness and skilled technicians. However, potential customers should be cautious of high service costs and mixed reviews regarding customer service and issue resolution before making a decision.