Rooter ProXpress

Overview:
Rooter ProXpress is a plumbing service provider located in Norcross, GA. They offer a range of plumbing services, including emergency plumbing, with a reputation for professionalism and customer satisfaction.

Services Provided:
– Emergency plumbing
– General plumbing services
– Problem diagnosis and repair
– Friendly and knowledgeable technicians

Hours of Operation:
Monday to Saturday 8 AM to 8 PM
Closed on Sundays

Contact Information:
Phone: (770) 765-1414
Website: https://www.rooterproxpress.com/

Customer Reviews and Sentiment:
Rooter ProXpress has a strong overall rating of 4.5 stars based on 884 reviews across different platforms.

Positive feedback emphasizes the professionalism of the technicians, prompt service, thorough explanations of plumbing issues, and high customer satisfaction.

Examples of positive reviews include:
“Plumber was extremely professional. Explained the issues and courses of actions.” – Mike DeFleice
“My technician was Jeremy and he was very professional and kind.” – Patricia Cutler
“The technician was on time and polite… I would highly recommend this company.” – Stan Delair

A notable complaint mentions overpricing for services, which led to customer dissatisfaction.

Review Summary:
Positive Sentiments: Professionalism, prompt service, thorough communication, and knowledgeable technicians.
Negative Sentiments: Concerns about pricing and perceived attempts to upsell services.

Additional Ratings:
BirdEye: 4.5 stars based on 884 reviews, indicating a high level of customer satisfaction.
Better Business Bureau (BBB): Not Accredited, rating not specified.
Total Lead Smart Rating: 8.8

Conclusion:
Rooter ProXpress appears to be a reliable choice for plumbing services in Norcross, GA, celebrated for their professionalism and high-quality workmanship. However, potential customers should be aware of the concerns regarding pricing and service charges before making a decision.