Munson Plumbing Service

Overview:
Munson Plumbing Service is a plumbing company based in New Richmond, Wisconsin. The company has built a reputation for providing high-quality plumbing services with a focus on professionalism and customer satisfaction.

Services Provided:
– General plumbing services
– Kitchen faucet installation and repair
– Timely response to plumbing issues

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (715) 781-7348
Website: http://www.munsonplumbing.com/

Customer Reviews and Sentiment:
Munson Plumbing Service has received a mix of reviews across various platforms:

Google Reviews: 4.3 stars based on 24 reviews.

Positive feedback highlights the company’s responsiveness, professionalism, and quality of work. Customers have appreciated the pleasant interactions and timely service provided by the staff.

Examples of positive reviews include:
“Andy was always responsive and professional.” – Choua Yang
“They were great! Would highly recommend them!” – Barbara Burke-Severson
“Excellent job, pleasant to work with.” – Nate Jensen

Negative feedback points to a few issues with service quality and customer experience.

Examples of negative reviews include:
“We were charged $335 for a kitchen faucet that started leaking a week later.” – Deb Balsavich
“Neither of them were wearing masks and my husband mentioned this… Just because of their attitude, I will not be doing business here.” – Jenny

Review Summary:
Positive Sentiments: Professionalism, responsiveness, quality workmanship, and pleasant customer interactions.
Negative Sentiments: Issues with service quality and employee conduct, with some unresolved customer complaints.

Additional Ratings:
BirdEye: 4.3 stars based on 24 reviews, reflecting a similar trend of customer satisfaction but with noted issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 7.0

Conclusion:
Munson Plumbing Service appears to be a reliable choice for plumbing services in New Richmond, WI, particularly recognized for their professionalism and quality of work. However, potential customers should be cautious of the negative reviews regarding service issues and employee conduct.