B & R Cesspool, Sewer & Drain in Nesconset, New York 11767

B & R Cesspool, Sewer & Drain

315 Smithtown Blvd, Nesconset, NY 11767

3.2 (15 reviews)

Overview:
B & R Cesspool, Sewer & Drain is a plumbing service located in Nesconset, NY. The company specializes in cesspool pumping, sewer and drain cleaning, and various plumbing repairs.

Services Provided:
Cesspool pumping, sewer cleaning, drain cleaning, plumbing repairs, installation services, customer support, prompt service.

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays.

Contact Information:
Phone: (631) 580-1300
Website: http://bandrplumbingandheating.com/

Customer Reviews and Sentiment:
B & R Cesspool, Sewer & Drain has received mixed reviews overall:

Google Reviews: 3.2 stars based on 15 reviews.

Positive feedback highlights the company’s friendly and knowledgeable staff, as well as prompt and reasonable services. Customers appreciate transparency in pricing and satisfactory service.

Examples of positive reviews include:
“Great service friendly staff” – shaunof thedead
“Friendly and knowledgeable” – Mike Valentin
“I have known B&R plumbing my entire life… Fantastic service.” – Don Callahan

Negative feedback points to issues such as high prices, poor service quality, and unprofessional staff experiences.

Examples of negative reviews include:
“Poor service and unprofessional staff.” – michael binparuis
“Very unfair pricing won’t be using them again.” – James Surace
“The receptionist is extremely rude.” – Tee DeCourte

Review Summary:
Positive Sentiments: Friendly service, knowledgeable staff, prompt response, transparent pricing, reasonable prices.
Negative Sentiments: High costs, service quality issues, unprofessional behavior, rude customer service.

Additional Ratings:
Total Lead Smart Rating: 5.4/10. This score reflects a mix of positive feedback for timeliness and friendliness, alongside recurring complaints about service quality and pricing issues.

Conclusion:
B & R Cesspool, Sewer & Drain offers reliable plumbing services with a friendly team in Nesconset, NY. While many customers have had positive experiences with promptness and service quality, potential clients should be cautious of the mixed reviews regarding pricing and professionalism.

Member Since August 2024

Listing Id 372204

Contact Info

315 Smithtown Blvd, Nesconset, NY 11767
(631) 580-1300
Lead Smart Rating :
5.4/10.0

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Listing location

315 Smithtown Blvd, Nesconset, NY 11767

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Reviews

Felicia Pesmen

7 months ago

I’m not recommending anyone they came yesterday cleaned drain looks like working but next morning same problem worse than before I called them they said if we come again we charge again

James Surace

4 years ago

When I called they did come the same day for repair but their rates are very high. The company dibble charged me for the same job because they were unable to shut the water off. I called and they told me it’s just the way they do their billing. Very unfair pricing won’t be using them again.

michael binparuis

5 years ago

Poor service and unprofessional staff. Purchase a NAVIEN broiler from them to save money with the instant hot water feature. The installation was not properly done. They kept denying it and charge me service fees everytime they come to check out the unit . Navien send out a tech and they found the installation was wrong. B*R is still trying to cure the issue a year later!

shaunof thedead

5 years ago

Great service friendly staff

Mike Valentin

5 years ago

Friendly and knowledgeable

J M

5 years ago

Needed some part for the leaky shower faucet. They were more than polite and helpful. Helped identify the exact part. Great to have this place in the area.

Joseph Smith

5 years ago

I was having a issue with my septic system. I called and was able to receive a prompt response. I have to admit when I called I was given a run down of the cost of possible procedures that may have to be performed. They were being transparent which I appreciated. As we all know there is nothing worse than having a septic issue. There are many shady companies. The technician (Steve) arrived and was very informative. The talked me through and advised me of the best possible way to resolve the problem. He was not trying to sell me unnecessary services. I am very please with the service i received and I highly recommend them.

Glenn Flood

6 years ago

Great service very reasonable price

Don Callahan

6 years ago

I have known B&R plumbing my entire life – my school bus would pass their building every day. My parents always used them and I trust no one else. I had a cesspool problem and they were here less than 2 hours later. They were friendly and efficient – finding the cap in no time and pumped us out. Gary was here 7 years ago when I had my last problem and was here again. Fantastic service. – Don C.

Tee DeCourte

7 years ago

If i could give half star I would, the receptionist is extremely rude