Ozzy’s Plumbing & Drains Services, Inc. in National City, California 91950

Ozzy’s Plumbing & Drains Services, Inc.

337 W 35th St Suite P, National City, CA 91950

4.4 (11 reviews)

Overview:
Ozzy’s Plumbing & Drains Services, Inc. is a plumbing company located in National City, California. They offer a range of plumbing services, catering primarily to residential needs.

Services Provided:
– Drain cleaning
– Toilet repairs
– General plumbing repairs
– Emergency plumbing services
– Quick response times

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (619) 470-3431
Website: http://www.ozzysplumbingsdinc.com/

Customer Reviews and Sentiment:
Ozzy’s Plumbing & Drains Services, Inc. has garnered mixed reviews across different platforms:

Google Reviews: 4.4 stars based on 11 reviews.

Positive feedback highlights the company’s quick response, professionalism, and quality of work. Customers have praised their effectiveness in addressing plumbing issues promptly.

Examples of positive reviews include:
“Had a backed up sink… they came in under an hour and cleared it almost as fast.” – CKamikaze
“Quick to come… Great job!” – Elvia Spurgeon
“Reasonable, professional, and great customer service.” – Maria Rodriguez

However, a significant complaint was made about a threatening encounter with the owner, which raised concerns about customer service and safety.

Negative sentiments include:
“I entered the business calmly… owner threatened to SHOOT ME with his gun.” – Marco Caesar
“Many people have told me… that he overcharges you too.” – Ginger W

Review Summary:
Positive Sentiments: Prompt service, professional demeanor, effective plumbing solutions, and strong customer service.
Negative Sentiments: Issues with owner behavior and allegations of overcharging.

Additional Ratings:
BirdEye: 4.4 stars based on 11 reviews, echoing the trend of customer satisfaction with some noted concerns.
Better Business Bureau (BBB): The business is listed but not accredited, currently holding a BBB rating of NR (No Rating) with one complaint in the last three years related to customer service experiences.

Total Lead Smart Rating: 7.1

Conclusion:
Ozzy’s Plumbing & Drains Services, Inc. is seen as a reliable choice for plumbing services in National City, especially appreciated for quick response times and effective service. Nonetheless, potential customers should consider the mixed reviews, especially regarding the owner’s behavior, before making a decision.

Member Since August 2024

Listing Id 372154

Contact Info

337 W 35th St Suite P, National City, CA 91950
(619) 470-3431
Lead Smart Rating :
7.1/10.0

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Listing location

337 W 35th St Suite P, National City, CA 91950

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Reviews

CKamikaze

a month ago

Had a backed up sink that we couldn’t fix ourselves. Called them, they came in under an hour and cleared it almost as fast.

Marco Caesar

6 months ago

I entered the business calmly which had their door wide open and attempted to introduce myself and owner threatened to SHOOT ME with his gun, and claimed he had shot someone before. He had no idea who I was or if I was even a customer. Cannot imagine how someone thinks that is in anyway appropriate. If they don’t want someone to walk in to their business close the door. Or have someone at your front desk to prevent you needing to threaten the life of anyone who makes the mistake of entering your business.

Ekojoka Aghedo

9 months ago

Marlo is knowledgeable and very professional. His work is excellent.

Elvia Spurgeon

a year ago

Quick to come, other companies were available in 5 days. Great job! Thanks Ozzy Plumbing

Linda Miller

a year ago

Thank goodness for Ozzy’s. We needed a residential toilet repair. The tank wouldn’t refill and we did not want to do the repair. I looked at Facebook recommendations and found Ozzy’s. With a quick call they were here in minutes. Very professional, clean and super nice. I would highly recommend their services.

Maria Rodriguez

4 years ago

Reasonable, professional, and great customer service. I highly recommend them!!!

Katia Love it!

5 years ago

I have used them a few times and they do a wonderful job. Very professionals and they guarantee their work.

Dania Avalos

5 years ago

They always diagnosed the problem quickly and conveyed all the information : what would need to be done,cost,etc. They did EXCELLENT job. Thank’s so much!!! I would highly recommend Ozzy’s plumbing.

Ginger W

6 years ago

Many people have told me (including my dad that this guy has used questionable methods to get business and that he overcharges you too