Dalton’s Plumbing in Moore, Oklahoma 73160

Dalton’s Plumbing

2124 Pole Rd, Moore, OK 73160

4 (28 reviews)

Overview:
Dalton’s Plumbing is a plumbing service located in Moore, Oklahoma, providing a range of plumbing solutions including repairs, installations, and maintenance for residential customers. The company is known for its years of service and a solid reputation among many local customers.

Services Provided:
– Plumbing repairs
– Installation of water softeners
– Sump pump replacements
– General plumbing maintenance
– Outdoor faucet repairs

Hours of Operation:
Monday to Saturday 8 AM to 5 PM

Contact Information:
Phone: (405) 266-2590
Website: https://www.daltonsplumbinginc.com/

Customer Reviews and Sentiment:
Dalton’s Plumbing has a 4.0-star rating based on 28 reviews.

Positive feedback highlights the company for its attentive and courteous service, efficiency, and quality of workmanship. Customers have praised specific plumbers for their professionalism and thoroughness.

Examples of positive reviews include:
“Zack is extremely impressive: attentive, courteous, efficient…” – Judith Harrington
“Always professional, gets the job done right the first time!” – Chris Jensen
“Great people to work with.” – Rick Freeman

However, there are also several negative reviews pointing out issues such as poor communication, high quotes, and unmet service expectations.

Examples of negative reviews include:
“I had called him to come out for a bid… He then started to charge me a service fee and added late fees.” – Liv T
“Charged me more than the estimate they gave me.” – Regina Hensley

Review Summary:
Positive Sentiments: Attentive service, quality repairs, reasonable pricing, professionalism.
Negative Sentiments: Communication issues, high pricing, unresolved service expectations.

Additional Ratings:
BirdEye: 4.0 stars based on 28 reviews, indicating a general customer satisfaction trend with mixed experiences.
Better Business Bureau (BBB): The business is not accredited and has a BBB rating of NR (No Rating) with multiple complaints regarding unsatisfactory service experiences and unresponsive communication.

Total Lead Smart Rating: 6.5

Conclusion:
Dalton’s Plumbing is a viable option for plumbing services in Moore, OK, noted for its skilled technicians and reliable service. However, potential customers should consider the mixed reviews and some recurring complaints about pricing and communication issues when making their choice.

Member Since August 2024

Listing Id 371184

Contact Info

2124 Pole Rd, Moore, OK 73160
(405) 266-2590
Lead Smart Rating :
6.5/10.0

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2124 Pole Rd, Moore, OK 73160

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Reviews

Judith Harrington

3 months ago

Plumber Zack’s annual checkup last week uncovered several systems needing replacement. So he returned twice this week, replacing my sump pump with one having a battery backup, and installing a new water softener. Other plumbing needs were addressed as well. Zack is extremely impressive: attentive, courteous, efficient, and careful to assure every area was cleaned up before left. Thank you, Zack, and thanks to Dalton’s!

Ivan Reyes

4 months ago

Answer my questions

corey hulsey

10 months ago

Dalton’s repaired a water line to my frig and did a great job. They were able to do the job in a timely manner and the charge was very reasonable. I will definitely call them again the next time I have a plumbing issue.

Rick Freeman

11 months ago

I have been using Daltons plumbing for many years. Great people to work with.

Michael Crespin

a year ago

Had them come out to fix an outdoor leaking faucet and potentially install some water filters. The quote for the water filters was nearly $2000 so I passed on that. After paying to fix the faucet it still leaked. I called back and was told they would reach back out to me. They never did so I had to call again. The plumber came back and fixed it but I wasted a lot of time. Also when you pay there is an option to tip!

Mary Allison

a year ago

We had our furnace checked over for winter! Also have AC checked over in the spring! Always good service…

Chris Jensen

a year ago

I have used Dalton’s plumbing for several years at several properties. Always professional, gets the job done right the first time! Highly recommended.

Liv T

a year ago

Dalton has been running a scam for over 5 years or longer. I had called him to come out for a bid to adjust & replace some plumbing fixtures in an add on. Dalton was out of town and sent 2 other guys. It took them over a month to produce a bid. Once they sent it over it was high and late. I told him thank you but we went another direction. He then started to charge me a service fee and added late fees. He then filed something in court outside of Oklahoma County (probably hoping I wouldn’t fight it). He had a stack of previous clients he had on the court docket I was the only one that showed up. The judge threw out my case. If you research the company and Dalton himself you will find some interesting things and many previous clients that would happily share their experience.

Margie Galt

3 years ago

On June 26th, 2020, Dalton came by my house to look at my plumbing issue and to give me an estimate of the cost of the job. He asked for $85.00 to give me an estimate. I gave him the check and never heard back from him.

Regina Hensley

4 years ago

These folks charged me more than the estimate they gave me. Were at the property maybe an hour probably less found no issue and charged me right at $400. I feel like I have been violated. Extremely upset over this. Will never ever use them again.