DrainBusters Plumbing in Mobile, Alabama 36608

DrainBusters Plumbing

701-A Schillinger Rd N, Mobile, AL 36608

5 (102 reviews)

Overview:
DrainBusters Plumbing is a plumbing service located in Mobile, AL. The company specializes in providing a wide range of plumbing services, ensuring prompt and effective solutions for various plumbing needs.

Services Provided:
– Drain cleaning
– Plumbing repairs
– Faucet installation
– Emergency plumbing services
– Diagnosis of plumbing issues

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (251) 370-6549
Website: http://www.drainbustersplumbingservices.com/

Customer Reviews and Sentiment:
DrainBusters Plumbing has a high overall rating of 5.0 stars based on 102 reviews.

Positive feedback highlights the company’s prompt service, professionalism, and knowledgeable staff. Customers have praised the fast response times and clear explanations during service appointments.

Examples of positive reviews include:
“Same day service. Christopher was very professional, honest, and knowledgeable.” – Leanna Spence
“They came out and took care of me very fast! Got the water back up and running with no leaks in no time!!!” – Wendy Parker
“Chris explained my options very well… it was a quick process.” – Marilyn

The negative feedback primarily concerns unclear pricing upfront, which has resulted in customer dissatisfaction. An example of this can be seen in one review:
“Would not recommend. Not upfront about pricing.” – Melissa Hitt-Latham

Review Summary:
Positive Sentiments: Fast service, professionalism, knowledgeable staff, and effective problem-solving.
Negative Sentiments: Lack of upfront pricing information leading to confusion over service charges.

Additional Ratings:
Google Reviews: 5.0 stars based on 102 reviews.
BirdEye: Rating not specified but likely consistent with high satisfaction based on Google ratings.

Total Lead Smart Rating: 7.9

Conclusion:
DrainBusters Plumbing is a trusted plumbing service in Mobile, AL, noted for their fast and efficient service, as well as knowledgeable staff. However, potential customers should take note of some concerns regarding pricing transparency when deciding to use their services.

Member Since August 2024

Listing Id 370724

Contact Info

701-A Schillinger Rd N, Mobile, AL 36608
(251) 370-6549
Lead Smart Rating :
7.9/10.0

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701-A Schillinger Rd N, Mobile, AL 36608

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Reviews

Melissa Hitt-Latham

a day ago

Would not recommend. Not upfront about pricing. Was charged a service call of $50 to diagnose. Plumber turn on shower and advise $375. I then had the option to pay the $375 or lose the $50. Had the intake person told me the cost to complete the service I request, I would have had to opportunity to call and get adequate quotes.

Leanna Spence

5 days ago

Same day service. Christopher was very perfessional, honest, and knowledgeable. A positive experience on a very bad day.

Wendy Parker

a month ago

They came out and took care of me very fast! Got the water back up and running with no leaks in no time!!!

Cathleen Jaet

a month ago

Bruce was very knowledgeable and took the time to explain everything.

Tracey Harbison

a month ago

Had a toilet plugged up and needed someone same day! I called 3 places trying to get an appointment and got an appointment with one only to get cancelled an hour later. I called Drainbusters next, and they sent Christopher out within an hour. He was friendly and professional, and took care of the problem quickly! Fair price! I’ll use them again!

Christina Novak

a month ago

Had a busted gas line and maybe because of a Friday before a holiday couldn’t get anyone to come out until the next week. Called Drain busters and they came to fix same day. Great service!

Sam Levio

3 months ago

Excellent service and reasonable pricing

Marilyn

3 months ago

Chris explained my options very well. Once he started the repair, it was a quick process. Thank you, Chris and Drain Busters. I’m happy with the outcome. Yay, we have hot water 💧 …

Brian Curry

3 months ago

Ty Bruce for coming out and getting me taken care of, very polite and knowledgeable. We will be using drainbusters/Bruce in the future. Thanks again

Tiffini Parker

4 months ago

I recently had Jason from Drainbusters Plumbing install a faucet in my kitchen, and I couldn’t be happier with the service. Jason was prompt, professional, and efficient. The installation was flawless, and he took the time to explain everything to me. I highly recommend Drainbusters Plumbing for their excellent service and skilled technicians!