Firehouse Plumbing LLC in Midlothian-TX, Texas 76084

Firehouse Plumbing LLC

3560 Mountain View Dr, Midlothian, TX 76084

4.2 (30 reviews)

Overview:
Firehouse Plumbing LLC is a reputable plumbing company located in Midlothian, TX, providing a wide range of plumbing services to the DFW area. The company is known for its prompt and professional service.

Services Provided:
– Residential plumbing
– Water heater installation and repair
– Aquasana filtration system installation
– General plumbing repairs
– Drain clearing

Hours of Operation (Example: Monday to Saturday 9 AM to 5 PM):
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (214) 927-2475
Website: https://firehouseplumbingllc.com/

Customer Reviews and Sentiment:
Firehouse Plumbing LLC has received positive feedback across various platforms:

Google Reviews: 4.2 stars based on 30 reviews.

Positive feedback highlights the company’s excellent communication, promptness, and high-quality work. Customers have appreciated the honesty in pricing and the professionalism shown by the staff.

Examples of positive reviews include:
“Excellent communication, prompt, and professional work ethic.” – Heath Lemoine
“Jesse is prompt and friendly! He fixed my issue very quickly and was super professional!!” – Miranda Dickson
“Firehouse Plumbing came to install our Aquasana filtration system… they were quick, efficient, and cost much, much less than other plumbing companies.” – Shelby Hutchinson

However, one complaint mentioned a lack of communication and failure to arrive for a scheduled appointment, leading to customer dissatisfaction.

Review Summary:
Positive Sentiments: Excellent communication, prompt service, professionalism, honesty in pricing, efficiency in completing jobs.
Negative Sentiments: Issues with communication and missed appointments.

Additional Ratings:
BirdEye: 4.2 stars based on 30 reviews, consistent with the overall positive sentiment.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been no complaints noted.
Total Lead Smart Rating: 8.1

Conclusion:
Firehouse Plumbing LLC stands out as a reliable choice for plumbing services in Midlothian, TX, noted for their professionalism and prompt service. However, potential customers should be aware of the occasional communication issues highlighted in the reviews before making a decision.

Member Since August 2024

Listing Id 370119

Contact Info

3560 Mountain View Dr, Midlothian, TX 76084
(214) 927-2475
Lead Smart Rating :
8.1/10.0

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Listing location

3560 Mountain View Dr, Midlothian, TX 76084

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Reviews

Heath Lemoine

2 weeks ago

Excellent communication, prompt, and professional work ethic.. I will definitely use their services again. I will recommend to family and friends!

miranda dickson

2 months ago

Jesse is prompt and friendly! He fixed my issue very quickly and was super professional!! Would recommend!!

Trent Bates

5 months ago

Easy 5-star. I’ve used this company several times now and they’ve knocked it out of the park every time. Every time I’ve called they’ve sent someone out either immediately or the next day and quickly addressed any issues to get them repaired “the right way.” They’re extremely professional and even take the time to provide education and explain things. FireHouse Plumbing is my only go-to for plumbing anywhere in the DFW area.

Shelby Hutchinson

11 months ago

Firehouse Plumbing came to install our Aquasana filtration system and did a great job! They were quick, efficient, and cost much, much less than other plumbing companies quoted us. The best part, was that they were honest. Another company was telling us they were going to have to do about $2500 worth of work, and we spent much, much less with Firehouse. We’re so glad they were one of the certified installers, and highly recommend them for your plumbing needs. We’ll have them back out to do another little project for us, soon!

walter Ben

a year ago

Had tree plumber come out and tell me they could not help me and i needed my septic tank pumped. I had my tank pumped and 450 later I’m still in the same situation. That’s where Jesse and his help came into the picture. This man knew what the issue was over the phone. He quickly diagnosed the issue, located my first tank and and cleared my drain. That is knowledge!

Camden Rucks

a year ago

Woke up to a leaking water heater, called and scheduled them for a morning install the next day. These guys are great. Showed up early and got the job done.

Jack Rus

a year ago

James came out same day for a water heater swap! Good clean work.

Diamond River

a year ago

I have used FireHouse plumbing for three years and they have always been honest and fair. My geothermal water heater was leaking. Well I had a crew here the next morning and a new water heater.

Zabrina Hubbard

a year ago

I made an appointment on Friday for 8:30am Monday morning. It is currently 10:30am and no one has arrived. I called at 9am and it took four calls for someone to pick up. He said that he would call around and see what was holding the plumber up. After not getting a callback I called again at 10am. I called three times and haven’t been able to reach anyone. Update: It’s now 4:45pm, I did not receive any communication from the company and they never showed up. I made an appointment with another plumbing service.

Sayla Hintze

a year ago

This guy is awesome!!!! Very professional!!!