The plumbing heroes LLC

Elizabeth Adam

4 months ago

We had an issue with the drainage in our kitchen sink, & the Plumbing Heroes were at our house the next day after responding within minutes to our request on Thumbtack. They thought it was the garbage disposal system so they replaced it (still didn’t work), sent an electric snake down (still didn’t work), and they refused to give up. They were finally able to remove the blockage & get our sink properly draining again. Over the course of the 3 days the project took, we worked with the owner, his nephew & another employee — all were friendly & professional. They cleaned up after their work & were super great with our nosey cats. Our only drawback was that the company rents the majority of their equipment from Home Depot so every time they needed to try a different tool (i.e, different electric snake), they would need to leave for a bit to retrieve it. If they had their own equipment, the work could’ve been done quicker & probably cheaper. Overall, great guys who refuse to leave you with less-than-perfect work done. Would likely use again in a bind!

Edward Johnson

7 months ago

Very helpful information and referral to outside filtration vendor for specialized application.

Shang Is Machine

7 months ago

Showed up on time to quote a Moen 1222 shower valve cartridge replacement. $300 for under an hour of work. I declined the work. The owner has replied to my review and I agree with him, I am in the wrong here and would like to update my 3 star review. Upon calling other plumbers it appears they all charge similar standard pricing for this work. Inflation appears to have hit and I find myself out of touch as I do most of my own work when possible. Thank you Plumbing heroes for the response and I do believe if I had this work done and had a problem the owner would have calmly helped me solve the problem. Kudos!

Jennifer Roberts

10 months ago

I am a new home owner and I discovered a water stain on my ceiling in my kitchen. Mike helped ease my anxiety by explaining to me the problem. He was very swift in coming over the next day in remedying the leak from my toilet. Him and his apprentice were very professional and I highly recommend his service and business. I will definitely reach out to him in the future if any other problems arise in my home owning adventure.

Dave Pohl

a year ago

Very pleased with the Plumbing Heros I called them when I had an emergency plumbing issue. They were very responsive, providing updates on their arrival time, and very polite while working in my home.

Jonathan Nadeau

a year ago

I used Plumbing heroes to replace my water heater, I think he is the owner, told me I should have hot water in like a hour and a half and like he said it was right on the money. I will definitely call they back for anything else I have.

Jeremy Johnson

a year ago

Absolutely Professional, with great clean work and prices for the people.

Angela Petrella

a year ago

The best customer service and best prices by far! Would highly recommend!

Jon Lehrfeld

a year ago

We had a pipe fitting burst in our first-floor bathroom early Saturday morning. My wife has a broken foot and could only use that toilet (can’t do stairs now). Mike was over within the hour, fixed the problem quickly, was friendly, and charged very reasonably. Can’t recommend him highly enough!