Black Pearl Plumbing in Middleburg, Florida 32068

Black Pearl Plumbing

2487 County Rd 220 Suite 104, Middleburg, FL 32068

4.2 (22 reviews)

Overview:
Black Pearl Plumbing is a plumbing service company located in Middleburg, FL. They provide a range of plumbing services, focusing on repairs and maintenance, and are known for their commitment to customer satisfaction.

Services Provided:
– Slab leak repairs
– Shower and tub repairs
– Sewer issue resolution
– Emergency plumbing services
– Professional plumbing consultations

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (904) 592-7509

Customer Reviews and Sentiment:
Black Pearl Plumbing has a positive reputation based on their 22 reviews, with an average rating of 4.2 stars.

Positive feedback emphasizes:
– Professional and helpful service (“They were very professional and helpful.” – Diane Stewart)
– Fast response times (“They committed to a same-day repair.” – Gary Huskey)
– Quality of work (“Black Pearl came out… and we haven’t had issues since!” – Austin)

A notable negative feedback mentions issues related to property management during service, indicating a lack of communication about intentions on the property (“my yard is full of flags and paint.” – Bonnie Hartley).

Review Summary:
Positive Sentiments: Professionalism, prompt service, integrity, good communication, and quality workmanship.
Negative Sentiments: Issues with property management and communication in some service instances.

Additional Ratings:
Google Reviews: 4.2 stars based on 22 reviews.
Total Lead Smart Rating: 8.1

Conclusion:
Black Pearl Plumbing appears to be a reliable choice for plumbing services in Middleburg, FL, with many satisfied customers highlighting their professionalism and effective repairs. However, potential customers should be aware of some negative feedback regarding property management before making a decision.

Member Since August 2024

Listing Id 369936

Contact Info

2487 County Rd 220 Suite 104, Middleburg, FL 32068
(904) 592-7509
Lead Smart Rating :
8.1/10.0

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Listing location

2487 County Rd 220 Suite 104, Middleburg, FL 32068

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Reviews

Diane Stewart

4 months ago

The BPP folks were amazing!! I hard a slab leak and Jimmy & David took care of the issue with no problem at all. They were very professional and helpful. I was very pleased with the service I received. Highly recommend Black Pearl Plumbing!!

Amy Fry

6 months ago

I called Black Pearl Plumbing due to a broken tub spout/shower diverter. I spoke to Barry, and he sent two plumbers out to our home the following day to evaluate the problem. The two plumbers quickly, expertly and properly repaired the broken spout without having to cut another hole in the wall. The spout had broken off inside the wall, near the selector valve. Thank you for the great job you did fixing our tub/shower. Highly recommended! I will definitely call Black Pearl Plumbing for future work. ~ Jeff

Austin

a year ago

Been having sewer issue’s for about 6 months now. Have tried several times to solve it ourselves, which probably led to more trouble. Black Pearl came out a while ago and we haven’t had issues since! Make these guys your first call!

Gary Huskey

a year ago

I called another plumbing co. first and they wouldn’t commit to a day or time. I then called Black Pearl, and not only did they commit to a same-day repair, they completed the job in less than 2 hrs after the initial contact. Brad & Jon Jon were courteous & professional and did a great job. I will call BPP first when future work is needed and recommend them to everyone. Thank you for the stellar customer service, in a world where many businesses ignore the fact that customers are what keep them open for business.

Charity Schwegman

a year ago

I highly recommend! I called them on Wednesday afternoon due to a toilet leak. I gave them all the information and they were here first thing Friday morning with parts! I spoke to Barry on Wednesday and Jimmy did the work. Both gentlemen were polite, respectful, and provide good customer service! I will definitely use them for any of my future plumbing needs!!

Marcia Blackwell

a year ago

When fix didn’t work, Barry at Black Pearl Plumbing refunded my payment. He stated that he stands by his work. This was a much appreciated and unexpected show of integrity. We’ll definitely use this company again!

Bradley Turner

2 years ago

I wouldnt go anywhere els ! They were so easy to deal with ! They went above and behond expectations today! Told me things I should do to continue having a clear drain for my laundry/shower ! After paying them they new I didn’t take there concerns seriously! So they did the things they were concerned about anyway to address my issues for free . After they pointed out all the issues showing evidence of poor work and neglect they came back AFTER I PAID same day and fixed what they were concerned about to make sure I didn’t deal with anymore issues ! A-1 service thanks BPP .

reese Parrish

2 years ago

Excellent quality work 👍 …

Bonnie Hartley

3 years ago

my yard is full of flags and paint and not a soul discussed with me their intentions on my property which by the way has an electric fence for the dog.

Amanda Shilling

3 years ago

Highly recommend. Great service at great prices.