Albert Cook Plumbing Co

Albert Cook Plumbing Co

Available
location 5280 Elmore Rd, Memphis, TN 38134
3.5 (15 reviews)

Overview:
Albert Cook Plumbing Co is a plumbing service located in Memphis, TN. The company offers residential and commercial plumbing solutions, gaining a reputation for their professional service and reasonable pricing.

Services Provided:
– Drain cleaning
– Emergency plumbing services
– Fixture installation and repair
– Plumbing inspections
– General plumbing maintenance

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (901) 272-2507
Website: http://www.albertcookplumbing.com/

Customer Reviews and Sentiment:

Albert Cook Plumbing Co has received mixed reviews across various platforms:
Google Reviews: 3.5 stars based on 15 reviews.

Positive feedback highlights the professionalism, thorough clean-up, and reasonable pricing provided by the crew. Customers have noted their experience as satisfactory, especially when the service was timely.

Examples of positive reviews include:
“The crew that came out, was very professional and the price was reasonable.” – Carolyn Newsome
“Believe me, you don’t want ‘cheap,’ you want quality at a fair price–Cook delivers both.” – Frank Roberts
“Honest, courteous and professional!” – David Page

Negative sentiments often focus on issues with communication and follow-through, with some customers citing frustrations about responses and service reliability.

Examples of negative reviews include:
“After leaving a couple of messages I never got a return call.” – Mike Marshall
“They never showed up…this went on for about 5 days.” – Elliott Smith
“Charged me for 1-1/2 hours of labor…I don’t recommend using these guys unless you want to be overcharged.” – Chris Garner

Review Summary:
Positive Sentiments: Professional service, quality workmanship, reasonable pricing, prompt response.
Negative Sentiments: Poor communication, delays in service, and issues with billing.

Additional Ratings:
BirdEye: 3.5 stars based on 15 reviews, reflecting a similar trend of mixed customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There has been one complaint in the last three years.

Total Lead Smart Rating: 5.6

Conclusion:
Albert Cook Plumbing Co offers a range of plumbing services in Memphis, TN, and is recognized for their professionalism and reasonable pricing. However, potential customers should be aware of the mixed reviews and some criticisms related to communication and reliability when considering their services.

business

Member Since August 2024

Listing Id 369162

Contact Info

  • address 5280 Elmore Rd, Memphis, TN 38134
  • phone (901) 272-2507
  • Lead Smart Rating :
  • 5.6/10.0
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Listing location

  • address 5280 Elmore Rd, Memphis, TN 38134
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