Fitzwell Plumbing Co. in Medina, Ohio 44256

Fitzwell Plumbing Co.

7867 Norwalk Rd, Medina, OH 44256

4.7 (26 reviews)

Overview:
Fitzwell Plumbing Co. is a reliable plumbing service based in Medina, OH. The company is known for its commitment to professionalism and customer service, addressing plumbing issues efficiently for both residential and business clients.

Services Provided:
– Plumbing repairs
– Water heater installation and replacement
– Emergency plumbing services
– Customer support

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (216) 633-8020

Customer Reviews and Sentiment:
Fitzwell Plumbing Co. has received positive feedback, with an overall rating of 4.7 stars based on 26 reviews across different platforms.

Positive sentiments highlight the company’s professionalism, prompt service, and effective communication. Examples of positive reviews include:
“Great communication! Brian is a really nice guy…” – Meagan Patton
“Highly recommend! Bryon texted me when he would be there…” – Joan Pritchett
“They are our plumbers forever and we recommend them to everyone.” – Sharon Meier

However, some negative feedback indicates issues with reliability. An example of a negative review is:
“I called the company 4 times and every time they scheduled a time, but never showed up…” – Raga

Review Summary:
Positive Sentiments: Professional service, friendly staff, prompt responses, and effective problem-solving.
Negative Sentiments: Occasional reliability issues and missed appointments.

Additional Ratings:
BirdEye: 4.7 stars based on 26 reviews, reinforcing the overall positive customer experience.
Better Business Bureau (BBB): The business has a profile but lacks accreditation.
Total Lead Smart Rating: 8.0

Conclusion:
Fitzwell Plumbing Co. stands out as a trusted choice for plumbing services in Medina, OH, praised for its professionalism and customer-centric approach. However, potential clients should be cautious of sporadic reliability issues noted in some reviews.

Member Since August 2024

Listing Id 368986

Contact Info

7867 Norwalk Rd, Medina, OH 44256
(216) 633-8020
Lead Smart Rating :
8.0/10.0

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Listing location

7867 Norwalk Rd, Medina, OH 44256

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Reviews

Meagan Patton

7 months ago

Great communication! Brian is a really nice guy, and so were the apprentices with him! Very professional and friendly.

Joan Pritchett

9 months ago

When my hot water tank started leaking, I reached out to Bryon at Fitzwell Plumbing. It was so nice to have a person answer the phone, be able to explain the issue and be informed that he would be out THAT DAY, AFTER HOURS, to replace the tank. Bryon texted me when he would be there and he and his employee were efficient and professional. Highly recommend!

Raga

10 months ago

I wanted to get service from this company for my business as they worked with the previous owner in the same location. I called the company 4 times and every time they scheduled a time, but never showed up and no call. After 2 months when i tried calling them again, they cannot work for me just because the owner changed. I got their contact from the previous owner in the first place. I wanted to continue with them because they might know the existing issues.

Aly Myers

a year ago

Bryon is such a genuine, honest & reliable guy! Always answers the phone, shows up on time, and has never tried to take advantage (like most places do). I will continue to use them for any needs in the future, 100 percent recommend if you need anything!!

Sylvia Capretta

2 years ago

Simply put, this co. is THE BEST OF THE BEST in every way..

Luisa Silvestre

2 years ago

Great job!!

Sharon Meier

2 years ago

We had just purchased a new home and within days we had huge plumbing issues. The owner Bryan and his team came as soon as possible and were not only professional and very hard working but compassionate as well. It was a huge hit for us to have this happen right after moving in. They did and said everything to help make the process easier for us. Very reasonable and we know that we were not charged as much as we could or should’ve been. They are our plumbers forever and we recommend them to everyone.

Madisyn Fisher

3 years ago

Working on our neighbors home but using our outdoor water spicket for water .

Connie Risteen

3 years ago

This company is awesome and so happy I have stumbled onto them. Long story how I was taken advantage of by a crooked plumber. In the end, Brian Fitzwell came to my rescue and in one day had everything back to perfect. His crew was so nice, knowledgeable and had everything available in their truck. Really went extra mile taking care of me and my dilemma. I really can’t say enough good things about this company so see for yourself. Won’t be sorry you chose them.

Bruce Johnson

3 years ago

Fast, Friendly and fair. Very neighborly! I would definitely call him again if needed.