Geno’s 24/7 Sewer and Drain Cleaning in Mattoon, Illinois 61938

Geno’s 24/7 Sewer and Drain Cleaning

521 N 19th St, Mattoon, IL 61938

4.3 (32 reviews)

Overview:
Geno’s 24/7 Sewer and Drain Cleaning is a trusted plumbing service located in Mattoon, Illinois. The company specializes in sewer and drain cleaning, providing timely and professional service for various plumbing issues.

Services Provided:
– Sewer Cleaning
– Drain Cleaning
– Emergency Plumbing Service
– Clog Removal
– Tree Root Issues Repair

Hours of Operation:
Monday to Sunday: 24 hours

Contact Information:
Phone: (217) 254-8077
Website: https://www.genosseweranddrain.com/

Customer Reviews and Sentiment:
Geno’s 24/7 Sewer and Drain Cleaning has a positive reputation, with a Google Reviews rating of 4.3 stars based on 32 reviews.

Positive feedback highlights their prompt response times, professionalism, and reasonable pricing. Customers have appreciated their reliable service and the friendly demeanor of their staff.

Examples of positive reviews include:
“Called in the morning and they were there by noon! Very nice employees also.” – Real Life Hustlers
“Had tree root issues with our sewer… Highly recommended.” – Adrian Austin
“People you can trust! Thank you Geno’s!” – Vicki Denning

However, there is a notable complaint regarding a lack of follow-up communication, indicating some inconsistency in service.

Example of a negative review:
“Called twice to ask them to come out and find a sewer line. Never called back.” – Mystic Mehrunes

Review Summary:
Positive Sentiments: Prompt service, professional and friendly staff, reasonable prices, reliable service, and good communication.
Negative Sentiments: Lack of follow-up on service requests.

Additional Ratings:
BirdEye: 4.3 stars based on 32 reviews.

Total Lead Smart Rating: 8.0

Conclusion:
Geno’s 24/7 Sewer and Drain Cleaning is a reliable choice for plumbing services in Mattoon, IL, known for their swift response and professionalism. While they boast numerous positive reviews, potential customers should remain aware of isolated complaints regarding follow-up communication.

Member Since August 2024

Listing Id 368615

Contact Info

521 N 19th St, Mattoon, IL 61938
(217) 254-8077
Lead Smart Rating :
8.0/10.0

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Listing location

521 N 19th St, Mattoon, IL 61938

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Reviews

Real Life Hustlers

a day ago

Called in the morning and they were there by noon! Very nice employees also.

Harold

a day ago

Our drains were clogged we couldn’t even shower. I called Genos as soon as they opened they was there same day!! Fast reliable and fair priced. I will for sure use them again.

vicki denning

3 months ago

Always dependable! Professional yet friendly to do business with. Reasonable prices. Best place around! Use them any time we have a problem. People you can trust! Thank you Genoa’s!

Adrian Austin

4 months ago

Had tree root issues with our sewer. Called Geno’s & they came out in less than 24 hours & they fixed it all in one day. Highly recommended. Thank you Geno’s.

Cortney Berkheimer

8 months ago

Had two very slow draining sinks and finally had enough! Spent countless money on “Drain-o” and it was just a bandaid to the job! Called Geno’s and they showed up the same day that we called and fixed our issue in no time! Both employees were very polite! Will call again when we are in need!

Samantha Brawner

11 months ago

We had been having problems for about 2 weeks! Came out that very day started working trying to figure out what was wrong. I was told they would have to dig up part of the yard to try and find a broken pipe in the leach field! Left was gone about an hour and was back with digging equipment and started the job! They found the broken pipe got it to drain with in just a few hours! Geno told me he was hoping that it was going to work and he would be back 1st thing in the morning to see if we have the problem fixed! Was back by 8am and we were good 2 go! I will be calling them for all my plumming need from here on out! Very great group of people to work with! Very honest and up front about cost and they had more then one plan if one fails!

Dylan Short

a year ago

Very easy to work with. Crew was fast and efficient. Had water turned back on in half a day!!!

Rami Mayhall

a year ago

Huge shout out to Geno’s team for the prompt, professional, and amazing service that was provided for my home! Thank you all!

Mystic Mehrunes

a year ago

Called twice to ask them to come out and find a sewer line. Never called backed

Billie Constant

a year ago

We are grateful for Geno’s! 1) they answered the phone on the first ring. 2) they added us to their emergency schedule. 3) they were efficient and knowledgeable. 4) they diligently completed the jobs we needed done. 5) they charged us a reasonable fee and thanked us for our business! They saved us time, money, and so much frustration for the whole weekend. Thank you Geno, Crystal, Jesse & Michael – we are grateful!