Avid Plumbing LLC in Madison-WI, Wisconsin 53713

Avid Plumbing LLC

818 Post Rd, Madison, WI 53713

4.9 (670 reviews)

Overview:
Avid Plumbing LLC is a reputable plumbing service based in Madison, WI. Known for its commitment to quality and customer satisfaction, the company provides comprehensive plumbing solutions, including installations, repairs, and maintenance services for residential properties.

Services Provided:
– Water Heater Installation and Repair
– Sump Pump Installation
– Water Softener Services
– General Plumbing Repairs
– Equipment Selection Assistance

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (608) 975-5578
Website: https://avidplumbing.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB%20Listing

Customer Reviews and Sentiment:
Avid Plumbing LLC has garnered positive feedback across multiple platforms:

Google Reviews: 4.9 stars based on 670 reviews.

Positive sentiments highlight the company’s professionalism, quick service, clear communication, and thorough cleanup after services. Customers frequently mention the high level of service from technicians and a good overall value for the quality received.

Examples of positive reviews include:
“I was so happy with my experience with Avid Plumbing LLC. They cleaned everything up once they finished.” – Jan Richards
“Professional service each step of the way… we had a water softener and a water heater installed.” – Leah Wicander

However, there is also a notable criticism regarding pricing, with at least one review indicating that while service quality is high, the costs may be perceived as elevated.

Example of a negative review:
“Work was performed quickly and professionally, however the price seemed very high.” – Robert Bishop

Review Summary:
Positive Sentiments: High-quality workmanship, professional behavior, clear communication, efficient service, and thorough clean-up.
Negative Sentiments: Concerns about pricing, with some reviews mentioning higher-than-expected costs.

Additional Ratings:
BirdEye: 4.9 stars based on 670 reviews, reflecting strong customer satisfaction and minimal complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating).

Total Lead Smart Rating: 9.0

Conclusion:
Avid Plumbing LLC is a strong choice for plumbing services in Madison, WI, recognized for its excellent customer service and skilled technicians. While generally praised for efficiency and professionalism, potential customers should keep in mind the feedback regarding pricing when considering their services.

Member Since August 2024

Listing Id 367764

Contact Info

818 Post Rd, Madison, WI 53713
(608) 975-5578
Lead Smart Rating :
9.0/10.0

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Listing location

818 Post Rd, Madison, WI 53713

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Reviews

Robert Bishop

a day ago

Work was performed quickly and professionally, however the price seemed very high.

Jan Richards

a day ago

I was so happy with my experience with Avid Plumbing LLC . The young men they sent did a wonderful job. They removed my old wash tubs. They cleaned every thing up once they finished. I highly recommend them for any plumbing problems.

Lynne Westphal

2 days ago

Excellent service, helpful in selecting the right equipment for our needs, and great installation. There was clear communication between the office and the installation crew. That is a rare thing! Thank you Avid.

Brian Hanson (Aryn & Brian)

6 days ago

Overall great service. The employee they sent out, Art, was friendly, punctual, and informative. The job was taken care of in a timely manner, and Art was respectful of the space/did not leave a mess. Would happily do business with them again!

Leah Wicander

6 days ago

Professional service each step of the way, from booking the appointment through installation. Great communication from the technician regarding arrival time and estimated time of install as well, and photos of completed setup were emailed afterwards. We had a water softener and a water heater installed and I never once felt like we were being pushed into more expensive options that weren’t suitable for us. All of our questions were answered thoroughly as well.

Lisa Eid

a week ago

I would use Avid Plumbing for my home plumbing services again. They came the same day to diagnose and replace water heater the same day. Their technicians were nice and respectful of my home and told me exactly to what they are doing and they are affordable. They are a small local plumber in Madison, Dane County area!!

Sharon mccluskey

a week ago

Fast, efficient, neat and got the job done. Collin was great in fixing the problem.

Kim Emer Bursaw

a week ago

Arrived quickly, assessed we needed a new water heater and while the first person who arrived started to disassemble, a second showed up with the new water. In and out quickly and efficiently.

Jeanne Hockett

a week ago

Andrew was great!! Love that we got a text telling us of his arrival time. He installed a new sump pump and didn’t take very long at all. Prompt and professional!! 😃 👍 Thank you Avid! …

Peter Hockett

a week ago

Collin was professional and prompt. Diagnosed softener problem quickly and offered acceptable replacement. Went over settings and proper usage and contact info if needed. Would highly recommend and use again.