Overview:
Thy-Plumber is a plumbing service based in Lyons, IL, specializing in a range of plumbing needs including repairs and installations. However, the company’s reputation is marred by a majority of negative reviews.
Services Provided:
– Sewer line replacement
– Hot water heater installation
– General plumbing repairs
– Emergency plumbing services
Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays.
Contact Information:
Phone: (708) 590-4254
Website: https://www.thyplumber.com/
Customer Reviews and Sentiment:
Thy-Plumber has received overwhelmingly negative reviews across various platforms:
Google Reviews: 1.9 stars based on 13 reviews.
Examples of negative reviews include:
“They played me hard! Do not use them.” – أميره
“Horrible service! They cheated my family and I encourage no one to use them.” – Amal Ahmed
“Super unprofessional after they charge your card. They just want money.” – Gkoo (Gkoo)
“DO NOT USE THESE GUYS…THEY SUCK, THEY ARE UNRELIABLE!!” – Carol Crews
Review Summary:
Positive Sentiments: A few customers have praised their responsiveness and professionalism in urgent situations, especially regarding sewer line issues.
Negative Sentiments: Frequent complaints about unprofessional behavior, unreliable service, delays, and poor communication, with many customers feeling cheated or disappointed.
Additional Ratings:
BirdEye: 1.9 stars based on 13 reviews, aligning with the negative feedback seen in Google Reviews.
Better Business Bureau (BBB): The company has a profile, but no accreditation available; the BBB rating stands at F due to multiple complaints regarding service quality.
Total Lead Smart Rating: 2.5/10
Conclusion:
Thy-Plumber appears to be a highly questionable choice for plumbing services in Lyons, IL, primarily due to numerous negative reviews highlighting issues with service reliability and professionalism. Potential customers are advised to consider alternative options.
Member Since August 2024
Listing Id 367587