R. Peer Plumbing & Heating in Lockport-NY, New York 14094

R. Peer Plumbing & Heating

10 Gooding St, Lockport, NY 14094

4.5 (65 reviews)

Overview:
R. Peer Plumbing & Heating is a reputable plumbing service located in Lockport, NY. They specialize in various plumbing and heating solutions, catering to both residential and commercial needs. With a strong emphasis on reliability and customer satisfaction, they have established themselves as a trusted choice in the local community.

Services Provided:
– Plumbing repair
– Heating services
– Emergency plumbing
– Water heater installation and repair
– Drain cleaning
– Sump pump services

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (716) 434-1212

Customer Reviews and Sentiment:
R. Peer Plumbing & Heating has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.5 stars based on 65 reviews.

Positive feedback highlights the company’s professionalism, prompt service, and reliability. Customers have praised their responsiveness and quality of work.

Examples of positive reviews include:
“Probably one of the most reliable and professional heating and plumbing companies in the area.” – Anthony and Theresa Ceasor
“They did amazing work every time.” – Sam
“Quick, efficient and reasonably priced!” – Bob Scheffer

However, there was a complaint regarding a lack of follow-up on a quote:
“I was on a tight budget and then never heard from them again.” – James Vermilling

Review Summary:
Positive Sentiments: Professionalism, prompt response, quality workmanship, friendly staff, reliable service.
Negative Sentiments: Issues with communication and follow-up quotes.

Additional Ratings:
BirdEye: N/A
Better Business Bureau (BBB): N/A
Total Lead Smart Rating: 8.0

Conclusion:
R. Peer Plumbing & Heating is a solid choice for plumbing and heating services in Lockport, NY, known for their professionalism and reliable performance. While most customers have had positive experiences, prospective clients may want to confirm communication practices to avoid the issues noted in some reviews.

Member Since August 2024

Listing Id 366456

Contact Info

10 Gooding St, Lockport, NY 14094
(716) 434-1212
Lead Smart Rating :
8.0/10.0

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Listing location

10 Gooding St, Lockport, NY 14094

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Reviews

Joe Ferchen

a month ago

Highly recommend.

James Vermilling

2 months ago

Called them out for a quote on a busted water main. Told person that came out that I was on a tight budget and then never heard from them again. Ended up getting the work done by The plumbing and heating company down the street. They were professional, I had someone out to look at it in a day and had a quote right at that moment and they started work within 48 hours.

Anthony and Theresa Ceasor

5 months ago

Probably one of the most reliable and professional heating and plumbing companies in the area.. I will not use anyone but Peer R Plumbing & Heating.

Siu Connor

6 months ago

Peer plumbing came to fix a partially clogged hot water faucet and while they were here, I asked them to look at my sump pump. I hadn’t lived in my house for very long, so I wanted to make sure it was still in good working order.Well, lo and behold, it was on its last leg and Peer was able to replace it right then and there in just a few minutes.I can’t say enough about how professional,kind,and just downright pleasant they were. I will always call Peer for all my plumbing needs.

Sam

7 months ago

They helped us out on 3 separate occasions. Once for our plugged/hidden bubbler system pipe, again when the water heater sprung a leak, and when the furnace blower motor died. They did amazing work every time. We’re customers for life!

Judy O'Sullivan

11 months ago

Very friendly and know their job !

Erica Crooks

a year ago

Good service

Bob Scheffer

a year ago

Quick, efficient and reasonably priced!

Fran Parrish

a year ago

We had raw sewage coming up the drain pipe in our [very old] basement and Peer cleaned the entire drain out and removed tons of tree/shrub roots in under an hour. They washed the sewage down the drain and cleaned up the area of the floor where the sewage was. Paul and Sully were so kind, so helpful and knowledgeable; they’ve obviously done this hundreds of times! It’s worth noting we called a different plumber 6 months ago to address the same issue and the service we received was totally different than today with Peer. The other plumber was here for over 3 hours, never opened the drain pipe at the road, didn’t remove ANY tree roots (they actually tried to upsell us so they could come back with a camera to “find” roots), they didn’t clean the floor, and they obviously didn’t fix the issue. It also cost MORE. We will only call Peer from now on! Thank you for wonderful, prompt, kind, capable service!

William Bisher

a year ago

Best Plumber in town. My go to. All of the plumbers are super nice and knowledgeable. They do great work and don’t rip you off