Biggerstaff Plumbing Heating & Air

MARY DICKERSON

4 weeks ago

We used them to evaluate our sump pump and Adam, their service technician was outstanding. Able to trouble shoot easily, offer suggestions and was extremely professional. I have already set up annual maintenace with them. Extremely happy.

WateringHole East

a month ago

We had an older AC unit that was located in a difficult spot. Several other companies recommended abandoning the unit and adding a new mechanical room or other more expensive alternatives. The Biggerstaff team got the unit replaced (at a reasonable price) and our guests and employees are super happy with our much cooler environment this summer. Thanks to Jim & the team!

Ann Kerrey

4 months ago

Handled our law office’s sewer repairs, and backflow device testing. Excellent work. Remained on target with the estimates provided, and completed the work well and on time. Thank you!

Kent Kingston

5 months ago

Had our 20-year old Lenox AC/Furnace replaced 2-months ago by Biggerstaff. The installation went as expected and as outlined in the pre-construction bids. Mr. Johnson, who bid the project, was great to work with and was very interested in designing a system that met our budget and HVAC needs. He identified and corrected a problem with our original HVAC design that has greatly improved our living experience and reduced monthly energy costs! He was an absolute pleasure to work with. The installation techs were professional, knowledgeable, respectful (e.g., cleaned up, put things back as they found them, etc.), and courteous. I also appreciate the follow up contacts by Mr. Johnson in regards to how things were working and on the status of our energy rebates. I give Biggerstaff my highest recommendation! They will be my first call for any HVAC needs for our family.

Christine Riffle

5 months ago

This company made a crisis into a blessing! Their estimate after my furnace had been condemned by another company due to mainly a cracked heating exchange was honestly amazing. It was 0° out and getting colder. Jim took the time to explain my options for units, rebate programs and financing. He never pressured me for a sale at all. The crew showed up the next morning in the freezing and replaced my furnace and flue. They did the hardest job because my furnace is in the attic! Other companies wanted to charge me significantly more because of this, and many even declined to do this job. I came home to a toasty house and couldn’t even tell they had been there, aside from my furnace was working. It’s currently “feels like -9°” outside and is 70° in my home. I can’t say enough about this company and will be forever grateful! They’re definitely ranked #1 in my book! They are honest, hard working contractors! Thank you Biggerstaff!

Kathy Bullock

7 months ago

Biggerstaff does good work.

Mary Fahrer

8 months ago

Bigger staff is very responsive, on time and extremely professional. They helped with all of our needs in redoing our kitchen and any time we have had a plumbing issue they are the ones we call.

Michelle bulin

8 months ago

The best customer service ever from start to finish! Everything was handled so professionally and each person I interacted with was super friendly and knowledgeable. Thank you Robert, Amanda and Adam! YOU guys are why Biggerstaff is our new contact for every plumbing/heating and A/C issue from now on for sure! Thanks so much!

Gene McManaman

9 months ago

To be honest, I’ve never called Biggerstaff plumbing before. I had an emergency and they sent Mike out pretty much right away. He assessed everything, then took care of it. I’ll be having more work to be completed in a few days. Hope all goes well!Thank you.

Norma Olson

10 months ago

Great service. From the initial quote for total ac/furnace replacement to completion, easy to read the entire quotes, friendly, knowledgeable technicians. Fast turn around, plus they clean up their areas. Thank you!