Roto-Rooter Plumbing & Water Cleanup

Overview:
Roto-Rooter Plumbing & Water Cleanup is a reputable plumbing service located in Lancaster, PA. They specialize in a range of plumbing needs, including drain cleaning, toilet unclogging, and emergency plumbing services.

Services Provided:
– Drain cleaning
– Toilet unclogging
– Emergency plumbing services
– General plumbing repairs

Hours of Operation:
Monday to Saturday 8 AM to 5 PM

Contact Information:
Phone: (717) 207-8576
Website: https://www.rotorooter.com/lancasterpa/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website

Customer Reviews and Sentiment:
Roto-Rooter Plumbing & Water Cleanup has garnered positive feedback overall but also received some mixed reviews:

Google Reviews: 4.8 stars based on 145 reviews.

Positive sentiments highlight the company’s professionalism, prompt service, and effective problem-solving abilities. Customers frequently mention the courteous behavior of their staff.

Examples of positive reviews include:
“Andrew was prompt, professional and provided great communication…” – Zach Sinz
“Andrew did a great job, and my Pomsky liked him too…” – Shawna Taylor
“Very professional and completed the job in a timely fashion…” – Debbie Lape

Conversely, there are complaints regarding pricing and cleanup practices:
“Charged $463.95 to unclog a bathroom drain…” – AndyJenna Friedlund
“…sloppy when they cleaned up. They left a big bleach stain…” – Tyler Kuster

Review Summary:
Positive Sentiments: Fast response, professional demeanor, quality work, and great communication.
Negative Sentiments: High charges for simple services, cleanup issues, and allegations of incentivized reviews.

Additional Ratings:
BirdEye: 4.7 stars based on 145 reviews.
Total Lead Smart Rating: 7.0

Conclusion:
Roto-Rooter Plumbing & Water Cleanup tends to deliver reliable plumbing services in Lancaster, PA, with many customers praising their promptness and professionalism. However, potential clients should be cautious of the mixed feedback regarding pricing and cleanup practices before making a decision.