Brooks Plumbing

Overview:
Brooks Plumbing is a plumbing company located in Kingsport, TN. The business offers a range of plumbing services, with a focus on providing affordable and reliable solutions.

Services Provided:
– Plumbing repairs
– Thermostat installation
– Water heater maintenance

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (423) 246-9521
Website: Not available

Customer Reviews and Sentiment:
Brooks Plumbing has received mixed reviews across various platforms, reflecting a range of customer experiences.

Google Reviews: 3.2 stars based on 5 reviews.

Positive feedback highlights the company’s affordability and prompt service. Customers appreciated the honesty and willingness to educate clients about plumbing issues.

Examples of positive reviews include:
“I highly suggest you call them over anyone else.” – Sunshine MM
“Great place down to earth talks to you like a human…” – Christopher Sexton

However, there have been complaints regarding communication, with one reviewer feeling left without a response after an initial consultation.

Negative Sentiment:
“Came to look at a job… heard nothing.” – samantha mcclain

Review Summary:
Positive Sentiments: Affordable pricing, prompt service, knowledgeable staff, and good communication.
Negative Sentiments: Communication issues and lack of follow-up on job estimates.

Additional Ratings:
BirdEye: 3.2 stars based on 5 reviews.
Total Lead Smart Rating: 5.0

Conclusion:
Brooks Plumbing offers competitive pricing and a friendly service in Kingsport, TN, with a solid reputation for resolving plumbing issues efficiently. However, potential customers should consider the mixed reviews regarding communication and responsiveness before engaging their services.