Benson Plumbing & Supplies

Overview:
Benson Plumbing & Supplies is a reputable plumbing company located in King City, CA. With a focus on providing high-quality plumbing services, the business is known for its excellent customer service and skilled technicians.

Services Provided:
– Plumbing repairs
– Garbage disposal installation
– Water heater installation and repair
– Clogged drain clearing
– Emergency plumbing services

Hours of Operation:
Monday to Saturday 8 AM to 5 PM

Contact Information:
Phone: (831) 385-4308

Customer Reviews and Sentiment:
Benson Plumbing & Supplies has received positive feedback across various platforms:

Google Reviews: 4.5 stars based on 11 reviews.

Positive sentiments highlight the company’s excellent service, professionalism, communicative staff, and fair pricing. Customers have expressed appreciation for the quality of work and the friendly demeanor of the plumbers.

Examples of positive reviews include:
“Will definitely contact Benson plumbing again.” – Victor Garcia
“Punctual, communicative, top quality, and friendly service.” – Max Madrigal
“Communication with Bobby was stellar and repair went great.” – Francine F

However, there is a notable negative review regarding a poor experience with the receptionist, which detracted from the overall positive sentiment.
“I wish I can give them a zero! Receptionist was Super rude.” – Julissa Silva

Review Summary:
Positive Sentiments: Excellent service, professional staff, fair pricing, and good communication.
Negative Sentiments: Rude customer service experience reported by one customer.

Additional Ratings:
BirdEye: 4.5 stars based on 11 reviews.
Better Business Bureau (BBB): Not provided.

Total Lead Smart Rating: 8.0

Conclusion:
Benson Plumbing & Supplies appears to be a reliable choice for plumbing services in King City, CA, known for its skilled technicians and strong customer service. However, the isolated negative experience related to customer service may be a point of caution for potential clients.