Paramount Plumbing

shannon sweat

a week ago

Working with Paramount Plumbing is always an excellent experience. I have had the pleasure of working with them through my job for 10+ years now and have confidently referred them to many others over the years. The high level of quality work and professionalism has remained consistent the entire time. Most recently I hired them to do a job for me, personally. Nick and Aiden replaced the water heater in my condo, and I could not be more pleased with the job. I have always been a big cheerleader for this team and will continue to be. Thanks guys!

Victoria B

3 weeks ago

Our project encountered its share of challenges, including multiple visits and frustrating setbacks on our shower renovation. However, Marcos proved to be the saving grace with his expertise in resolving our shower plumbing issues along with Jason completing the job correctly. Marcos agreed to prioritize having the job done correctly rather than choosing the easiest or quickest method.

Sondra Vincent

3 weeks ago

Nick is an excellent subject matter expert. He was professional, knowledgeable and throughly explained every step of the process. Thank You

Theresa Munn

a month ago

Paramount Plumbing is great! Very communicative and professional. Nick was AWESOME!!! He worked quickly and was very professional and respectful. Highly recommend!!! Great experience!!!

Frances Westbrook

a month ago

Excellent and helpful.

M. Uye

a month ago

I Had initially wanted to go with this company to put in my hot water heater, because they put in my flood stop WHID device which was still working an After getting an initial estimate for a 50 gal lo boy $2379.50 , a tech came to do an inspection of the existing water heater and gave me an estimate $3025 because they could not re install the same flood stop they put in before, even though it wa still working, they had to put in another new one NEW one. The old one had cost $600 so I didn’t understand why they could not re use the same flood stop. The technician Sosa said that he would send a detailed estimate broken down by labor, material costs and tax and the new flood stop device I had to buy. The written estimate was emailed to me as “dear Customer “ ( not even Personalized) and the estimate was still the same one lump sum of $3025. The tax was not even broken it out! I think it’s illegal for them not to tell you how much tax they’re charging you because it should be only material and not labor and material. . When I called the office, Jenifer said that she would get the technician to address this. I also reminded her that I had requested before the technician arrived to speak with the owner, Eric. I reiterated that I wanted to speak with Eric and Jenifer said that he was out in the field & would pass on the message. She also said that she would alert him to this request when she saw him which she said she didn’t really didn’t know when he would be in the office ( not sure why she could not call him that a customer wanted to talk to him?). So for almost a week, I tried to get a hold of the owner and get a detailed estimate. I finally has to tell her that I wanted a detailed estimate BEFORE I moved forward with the appointment. Finally. the day before they were to do the installation of my water heater the customer service manager called me. I explained to him that all I’m asking for is a detailed estimate that included labor material and tax broke out. He explained to me that it was a Not possible because their estimates were automatically generated by some computer program. I told him that was ridiculous and it was not unreasonable for me to ask for a estimate with labor and material items broken out. I also asked him about why the owner had not called me back. He explained to me that the owner does not deal with customers and that was his job. So if you want a company that won’t break down details of their estimate, or the owner won’t EVER call you back , according to the customer service manager, then This is your company! Just remember that if you have any problems with the product or the installation and this is the type of service they give you BEFORE they install the product, then it is doubtful they will improve on their service AFTER they take your money! A word of caution: if it’s THIS DIFFICULT just to get a detailed estimate just think how hard it would be if you have any problems with the installation or the product ! My guess is that it would be impossible to get fixed!

Yeunsoo Lee

a month ago

Nick was very nice and professional with the repair. It really was a great experience and 100% recommend this place to everyone who needs plumbing service.

Jasmine Robinson

2 months ago

Paramount Plumbing sent Nick out to respond to an emergency call as my toilet and shower were backing up. He was prompt and provided exceptional service. He was very thorough with unclogging the drains and provided detailed information throughout the process. Nick saved my life and the rest of my house tonight 🙂 Thank you again Nick!

Alexander Flowers

3 months ago

Very professional from beginning to end. Nick came on-time and explained to me thoroughly everything that needed to be done. His team diciest got it done and I was very satisfied with their service.

Trip Simonds

4 months ago

Nick and Fermin fixed my disposal and rocking toilet extremely fast, these guys are great.