Overview:
Paramount Plumbing is a reputable plumbing service located in Kennesaw, GA. Renowned for their exceptional customer service and high-quality workmanship, they offer a range of plumbing services including emergency plumbing, water heater installations, and general plumbing repairs.
Services Provided:
– Emergency plumbing
– Water heater installations
– Drain cleaning
– Plumbing repairs
– Residential plumbing services
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (404) 400-4444
Website: http://www.ppatlanta.com/
Customer Reviews and Sentiment:
Paramount Plumbing has received predominantly positive feedback across various platforms:
Google Reviews: 4.9 stars based on 229 reviews.
Positive feedback highlights the company’s professionalism, communication, and high-quality work. Customers have praised their responsiveness and expertise, especially commending technicians like Nick for thorough service.
Examples of positive reviews include:
“Working with Paramount Plumbing is always an excellent experience… I could not be more pleased with the job.” – Shannon Sweat
“Marcos proved to be the saving grace with his expertise in resolving our shower plumbing issues.” – Victoria B
“Nick was AWESOME!!! He worked quickly and was very professional and respectful.” – Theresa Munn
The negative sentiment stems from a singular review involving frustrations over initial estimates and communication specifics, leading to customer dissatisfaction regarding transparency in pricing.
Review Summary:
Positive Sentiments: High-quality workmanship, excellent communication, professional demeanor, and thorough service.
Negative Sentiments: Issues with detailed estimates and communication prior to service.
Additional Ratings:
BirdEye: 4.9 stars based on 229 reviews, reflecting a strong consensus of customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of A+. There have been no complaints in the last three years.
Total Lead Smart Rating: 9.2
Conclusion:
Paramount Plumbing stands out as a highly reliable option for plumbing services in Kennesaw, GA, particularly recognized for their outstanding customer service and expertise. While most reviews are overwhelmingly positive, potential customers should consider the isolated negative review regarding pricing communication for a comprehensive understanding.
Member Since August 2024
Listing Id 363230