Keller Plumbing Electrical Air Conditioning & Air-Duct Cleaning LLC

Overview:
Keller Plumbing Electrical Air Conditioning & Air-Duct Cleaning LLC is a plumbing service based in Keller, TX. They specialize in providing a range of plumbing services to both residential and commercial customers, focusing on timely responses and effective resolutions to plumbing issues.

Services Provided:
– Plumbing installation and repairs
– Emergency plumbing services
– Air conditioning services
– Air duct cleaning

Hours of Operation:
Monday to Friday 8 AM to 6 PM

Contact Information:
Phone: (469) 807-8469

Customer Reviews and Sentiment:
Keller Plumbing Electrical Air Conditioning & Air-Duct Cleaning LLC holds a rating of 4.2 stars based on 24 reviews.

Positive feedback often points out the quality of work, great response times, and efficiency. Customers have specifically praised their capability to resolve urgent issues, such as a broken pipe, and seamless customer service interactions.

Examples of positive reviews include:
“Great response time. Excellent work. Highly recommended.” – Steve Dunning
“Thank you for saving Christmas. We had a pipe break in our ceiling. They came out and fixed it in about an hour.” – Randy Lipe
“My company hired Posey Plumbing for a job and they did an amazing job.” – Patricia Ramirez

However, there are notable complaints as well, with some customers expressing frustration over poor communication and unreliable service timing.

An example of a negative review includes:
“Work quality is good but service timing is terrible. They take in too many jobs as compared to their workforce capacity.” – Steve Cade
“Called and was sent to a third party answering service. A couple of days later I got a call back… which never happened.” – Nathan Word

Review Summary:
Positive Sentiments: Efficient, high-quality work, quick response, and accommodating staff.
Negative Sentiments: Poor communication, unreliable service timing, and issues with follow-up.

Additional Ratings:
BirdEye: 4.2 stars based on 24 reviews, indicating a general trend of customer satisfaction with some concerns raised.
Total Lead Smart Rating: 7.5

Conclusion:
Keller Plumbing Electrical Air Conditioning & Air-Duct Cleaning LLC is recognized for their quality plumbing services and responsiveness in Keller, TX. While many customers praised their efficiency and customer service, potential clients should be mindful of the mixed reviews regarding communication and timing of service.