Frank P Schrimpf Plumbing & Heating

Overview:
Frank P Schrimpf Plumbing & Heating is a plumbing service based in Jefferson City, MO. The company specializes in providing plumbing repairs, maintenance, and installation services to both residential and commercial customers.

Services Provided:
– Plumbing repairs
– Pipe fixing
– Leak detection and repair
– Installation of plumbing fixtures
– Maintenance services

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (573) 636-9661
Website: http://www.schrimpfplumbing.com/

Customer Reviews and Sentiment:
Frank P Schrimpf Plumbing & Heating has a mixed sentiment reflected in its reviews:

Google Reviews: 4.6 stars based on 28 reviews.

Positive feedback emphasizes the professionalism, helpfulness, and quick service provided by the company. Customers have praised their friendly staff and reasonable pricing.

Examples of positive reviews include:
“Friendly and helpful. My vacuum was fixed quickly.” – Linda McEntire
“Helpful professionals, excellent service.” – James Flowers
“Always good work and reasonable prices.” – Jeff Briggs

However, negative reviews highlight issues with customer service and reliability. Some customers reported dissatisfaction regarding the quality of repairs and communication challenges.

Examples of negative reviews include:
“Worst phone service ever… I was hung up on.” – Ahmad Hinds
“They caused a leak under my kitchen sink… charged me for 5 hours of work but they were here for only 2 hours.” – egyptwashere

Review Summary:
Positive Sentiments: Professionalism, helpfulness, timely service, and reasonable pricing.
Negative Sentiments: Poor phone service, reliability issues, and insufficient repair quality.

Additional Ratings:
BirdEye: 4.6 stars based on 28 reviews, indicating overall satisfaction with some complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been a couple of complaints regarding service quality.

Total Lead Smart Rating: 6.5/10

Conclusion:
Frank P Schrimpf Plumbing & Heating presents a reliable option for plumbing services in Jefferson City, MO, known for its friendly and professional service. However, potential customers should take note of the mixed reviews, particularly regarding customer service and repair efficacy, before making a decision.