DG Plumbing LLC

Overview:
DG Plumbing LLC is a plumbing company located in Humble, TX, dedicated to providing high-quality plumbing services. Known for their professionalism and customer satisfaction, DG Plumbing offers a range of plumbing solutions for residential needs.

Services Provided:
– Plumbing repairs
– Water heater installation and repair
– General plumbing maintenance
– Leak detection
– Fast and reliable service

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (832) 274-3257
Website: https://dgplumbingservice.com/

Customer Reviews and Sentiment:
DG Plumbing LLC has received a high rating of 4.8 stars based on 53 reviews across various platforms.

Positive feedback highlights their professionalism, responsible service, and good pricing. Customers frequently praise the speed and thoroughness of the work, as well as excellent customer service.

Examples of positive reviews include:
“This company is very responsible and professional… I’m very satisfied with his work” – Alex Lara Gonzalez
“Fast, polite reasonably priced thorough service.” – A. Alridge
“Great service! Concise and rapid fix! Very reasonable pricing and great communication.” – Raul Martinez

However, there are some negative sentiments, primarily concerning pricing. One customer felt that a required repair was overpriced, leading to feelings of being misled.

Negative example:
“I felt scammed.” – Paulina Carpenter

Review Summary:
Positive Sentiments: Professionalism, responsible and thorough service, great customer service, reasonable pricing, and fast responses.
Negative Sentiments: Concerns over perceived high pricing and potential upselling practices.

Additional Ratings:
BirdEye: 4.8 stars based on 53 reviews, indicating a strong level of customer satisfaction.
Better Business Bureau (BBB): The business has a profile, is not accredited, and has a BBB rating of NR (No Rating). There are no complaints noted.
Total Lead Smart Rating: 8.5/10

Conclusion:
DG Plumbing LLC stands out as a reliable option for plumbing services in Humble, TX. Their commitment to customer satisfaction, along with highly rated service reliability and professionalism, makes them a favorable choice. Prospective clients should consider the occasional concerns about pricing to ensure transparency in their service expectations.