Cervone’s Plumbing in Glen Rock, New Jersey 7452

Cervone’s Plumbing

649 Ackerman Ave, Glen Rock, NJ 07452

4.6 (9 reviews)

Overview:
Cervone’s Plumbing is a plumbing service located in Glen Rock, NJ. The company is known for its professionalism and skilled plumbing services, providing solutions for both residential and commercial plumbing needs.

Services Provided:
– Plumbing repairs
– Installation of water lines
– Installation of gas lines
– Toilet and faucet repairs
– General plumbing services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (201) 652-2118

Customer Reviews and Sentiment:
Cervone’s Plumbing has received a generally positive rating with 4.6 stars based on 9 reviews.

Positive feedback highlights the company’s professionalism, quick service, and the timely resolution of plumbing issues. Customers have expressed satisfaction with the thoroughness and skill of the technicians.

Examples of positive reviews include:
“Absolutely the most professional, skilled, and meticulous plumber I have ever met.” – Daniel Greenbaum
“I couldn’t be more pleased with their work. I highly recommend this company!” – Marine One

However, there is also a significant negative sentiment regarding customer service issues, particularly related to pricing and service repeat visits, which has led to dissatisfaction.

Example of a negative review:
“Owner charged her over $700… and would not give a discount to my handicapped mom.” – Ken Walker

Review Summary:
Positive Sentiments: Professionalism, skilled workmanship, quick and efficient service, cleanliness in work.
Negative Sentiments: High charges, issues with customer service, lack of discounts for vulnerable clients.

Additional Ratings:
BirdEye: 4.6 stars based on 9 reviews, showing a similar trend of customer satisfaction with some complaints.
Total Lead Smart Rating: 6.5

Conclusion:
Cervone’s Plumbing is a reputable plumbing service in Glen Rock, NJ, recognized for their professionalism and quality work. However, potential clients should consider the mixed reviews regarding customer service and pricing practices before engaging their services.

Member Since August 2024

Listing Id 357694

Contact Info

649 Ackerman Ave, Glen Rock, NJ 07452
(201) 652-2118
Lead Smart Rating :
6.5/10.0

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649 Ackerman Ave, Glen Rock, NJ 07452

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Reviews

Cheryl Leahy

3 years ago

Joe was awesome! Quick and fixed my problem A1!

Daniel Greenbaum

3 years ago

Absolutely the most professional, skilled, and meticulous plumber I have ever met. Rich installed some new water lines, new gas lines, and repaired some existing faulty pipework. Richard Cervone is the guy to use if you want the job done right. Look no further.

Marine One

4 years ago

I contacted Cervone’s Heating and Plumbing to complete some work at my parents home, and couldn’t be more pleased with their work. I highly recommend this company !!!

Ken Walker

6 years ago

Plumbing outfit came to work on my 85 year old disabled mom’s house as her bathroom had hot water and toilet issues. Owner charged her over $700 to clean a screen, replace a shower holder and fix a toilet flapper. Since the issue was not corrected the first time, worker came back to fix these items. Owner charge her full price twice for labor and would not give a discount to my handicapped mom as he told her to Shop the Rock. If my wheelchair mom could walk and shop, perhaps she would have known this is the only 10% discount he would give her had she possessed this Shop the Rock card. Bah Humbug to you!!!

Guy Milazzo

6 years ago

If you are in need of a professional plumber , do not hesitate to call this company.. Rich and his crew are very professional and courteous. I have used them several times and have never been disappointed.

Sharon Marcus

11 years ago

. I have used RIch since he’s been in business very professional. Leaves everything clean when they are done. Excellent! !!!!