Falcon Plumbing

Overview:
Falcon Plumbing is a plumbing service provider located in Forest Park, GA. The company offers a range of plumbing services including installations, repairs, and maintenance.

Services Provided:
Plumbing installations, plumbing repairs, customer service, emergency plumbing services

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (404) 622-5539

Customer Reviews and Sentiment:
Falcon Plumbing has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 8 reviews.

Positive feedback highlights the professionalism, kindness, and informative nature of the staff. Customers specifically appreciated the service provided by Mike and his team.

Examples of positive reviews include:
“So professional! Sara was very kind and informative.” – Stephanie Chilton
“I can’t say enough good things about Mike and Falcon Plumbing.” – Tyler Henderson
“Excellent customer service and he did a great job.” – Corky Yarbro

The negative feedback points to issues with scheduling and poor communication, indicating customers experienced missed appointments without follow-up.

Examples of negative reviews include:
“Called in… scheduled an appointment… no-one came… would NEVER recommend.” – Florence Morse
“Never answered the phone.” – E Mandela

Review Summary:
Positive Sentiments: Professionalism, kind staff, excellent customer service, reliable work ethic.
Negative Sentiments: Poor communication, missed appointments, difficulty reaching the company.

Additional Ratings:
BirdEye: 4.0 stars based on 8 reviews.
Total Lead Smart Rating: 5.5

Conclusion:
Falcon Plumbing appears to offer a reliable plumbing service in Forest Park, GA, especially noted for their good customer service and professionalism. However, potential customers should be aware of the mixed reviews, particularly concerning scheduling and communication before making a decision.