Clinton Road Septic Tank Services in Fayetteville-NC, North Carolina 28312

Clinton Road Septic Tank Services

3500 Reedy Branch Road, Fayetteville, NC 28312

4 (65 reviews)

Overview:
Clinton Road Septic Tank Services is a septic system service provider located in Fayetteville, NC. The company specializes in locating and pumping septic tanks, offering services to address various septic system issues efficiently.

Services Provided:
– Septic tank pumping
– Septic tank locating
– Emergency services
– Quick response time

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (910) 379-9494

Customer Reviews and Sentiment:
Clinton Road Septic Tank Services has an overall rating of 4.0 stars based on 65 reviews across various platforms.

Positive feedback emphasizes the company’s quick response and professionalism. Customers have praised the prompt services and reliability, often noting that their issues were resolved swiftly.

Examples of positive reviews include:
“Quick and prompt professional,” – Jeremy Manuel
“Thank you for the same day service.” – Sothern Sunrise Rentals LLC
“Great service as usual. Called Bucky and he took care of it the same day.” – James Hall

However, there are some complaints regarding communication and reliability, such as not showing up for scheduled appointments and delays in completing promised work.

Examples of negative reviews include:
“I was really hoping we had a reliable and trustworthy company to use going forward, but that does not look like the case.” – Stephanie Ingram
“Made an appointment for the next day, but didn’t show up.” – Amelia Shambach

Review Summary:
Positive Sentiments: Quick response, professional service, effective problem-solving, reliable.
Negative Sentiments: Communication issues, missed appointments, delays in service completion.

Additional Ratings:
BirdEye: 4.0 stars based on 65 reviews, reflecting a mix of positive experiences and occasional service issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). No complaints reported in the last three years.
Total Lead Smart Rating: 7.2

Conclusion:
Clinton Road Septic Tank Services appears to be a competent choice for septic system services in Fayetteville, NC, particularly highlighted for its quick response and professional demeanor. However, potential customers should consider the mixed reviews regarding communication and missed appointments before making a decision.

Member Since August 2024

Listing Id 355191

Contact Info

3500 Reedy Branch Road, Fayetteville, NC 28312
(910) 379-9494
Lead Smart Rating :
7.2/10.0

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Listing location

3500 Reedy Branch Road, Fayetteville, NC 28312

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Reviews

Jeremy Manuel

2 months ago

Quick and prompt professional,

Angelo Tumbling Jr

2 months ago

I know exactly who to call now.. very professional and he got the job done swiftly. Thanks again ⭐️⭐️⭐️⭐️⭐️

Stephanie Ingram

4 months ago

We called Clinton Road Septic to come locate and pump our tank as we were having back up in our basement. In the beginning everything was good. They came out and could not locate as we had a lot of overgrowth where the tank actually was. Told us they would be out the next day. Next day came and they said they got busy with other orders, which I get ours was last minute. Finally two days after the intial call they came out cleared the area and found our tank. The truck to clean it out was on another job so they stated they would be out next day. Next day came we didn’t hear anything so hubby called and they said they would be out the next morning. They finally showed up to get it cleaned out. We were finally up and running able to use our facilities again. During all of this they discovered our lid was broken. We were told they would be out the following day to replace and cover everything back up. Next day came, no communication. Husband calls again and we were told that they would be out at 1030 next morning. We are going on two weeks from first point of contact and we are still waiting on a lid. At this point I am fed up with the back and forth. I told my husband not to pay until work was complete, but husbands. So now they got their money and I doubt have intentions on coming back. So looks like we will have to get into contact with someone else. I was really hoping we had a reliable and trustworthy company to use going forward, but that does not look like the case. Wish I would have read the reviews more.

Sothern Sunrise Rentals LLC

5 months ago

Thank you for the same day service.

Junk car Fayetteville NC Cash

5 months ago

Good service

Amelia Shambach

5 months ago

Made an appointment for the next day, but didn’t show up. Called to confirm appointment in the am but the phone was turned off. When I finally made contact again I was told he had vehicle issue. Why no call to let me know? Moved on to another company since I remembered seeing he had bad reviews for the same truck issues and poor communication previously.

Iris Hoffman

6 months ago

Thank you for coming out on a holiday.

James Hall

6 months ago

Great service as usual. Called Bucky and he took care of it the same day.

Carlos Diaz

6 months ago

Called at 1:10 for a septic tank draining they got here at 2:20 and were gone by 2:45 amazing fast reliable service

ANGEL LUGO

9 months ago

Bucky is very professional friendly and explains in a language that you can understand. I definitely will recommend him.