Bob’s Septic Tank & Portable Restroom Service

Jessica Hensley

a month ago

DO NOT go thorugh Bob’s septic. When we bought our home the previous owner had Bob’s come out to clean and inspect the tank. Said everything looked great and we were good to go. Fast forward 2+ years and we are now selling this same home. We go through Bob’s, since they were the ones who came out two years ago. Now they say our single 1000 gallon tank is corroded with roots impacting the lines and we have to replace the tank. We thought that seemed odd for that to occur in only 2 years. We get the paper work from 2+ years ago. It says that they cleaned and inspected 2 tanks, one 1500 gallon and one 500 gallon tank. The map they drew was also incorrect as it depicted these two tanks in the incorrect place in our yard. Basically, they falsified the report, and the DNR inspector signed off on it. Which means we never should have been able to purchase the home if our tank had not been inspected, and it possibly should have been replaced before we bought the home. Two guys showed up, without calling us or knocking on our door, and tresspassed to go back and inspect our tank without our knowledge or permission to cover up their mistake. Now they deny all responsiblity that they did anything wrong and will not fix their mistake. But you better believe they still tried to quote us $10,000 to replace the tank.

PMR

a month ago

The best. Fixed our problem every time in several different properties. Highly recommended.

Cole Thomas

3 months ago

Portable Toilet was much appreciated.

John Micka

5 months ago

I found Bob’s Septic by searching septic contractor service in DM metro. They charges $1300 to pump a 350 gallon tank in July 2022. In January 2024, we had a misdiagnosed full septic tank from Roto Rooter. We were told the septic system was plugged such that the tank was over full and back draining into the house. I called Bob’s and asked them to come take a look and pump the tank if it is indeed overflowing and back draining into the house. I was at work when Bob’s technician arrived, they accessed the manhole and immediately started pumping even though it was not above the normal level. They charged $999 to pump the 350 gallon tank that did not need pumped. I had to have a plumber back out the same day as the tank was pumped to snake out the line from house to septic tank which cost an additional $400. Just today I shopped around for prices to pump a 350 gallon septic tank and found the total cost should be about $500 on the high end. DO NOT USE BOB’S Septic unless you money is not a factor. Very disappointed 🙁

Kayleigh Clark

9 months ago

Okay portapotty. Someone pooped in the urinal & it stunk the whole place up for hours.

Adam Mickle

a year ago

Twice as expensive as others.

elliedo01

a year ago

Had a difficult situation d/t city regulations, Jason at Bob’s worked with the city planners and engineers to figure out 3 options they would allow. After we picked one, he took care of all the permit/inspections so we wouldn’t have to worry about that. Work was completed well, and they fixed a landscaping issue left by a previous contractor since they had the equipment there to do it. Post installation has been great as well. The services at the fair are greatly appreciated. Would not hesitate to recommend.

Katie Rubenking

a year ago

Great toilet at the Iowa State Fair!! Clean and stocked!!

Darren Fife

2 years ago

Extremely disappointed with the customer service and scheduling process. We were told that we would receive a phone call 30 minutes prior to our appointment. The office did not call, they texted us to let us know that our technician was on site. I responded to the text six minutes later and was told that the technicians had already left and would not be completing my septic inspection. Don’t waste your time with these people.

Hayli Ohnemus

2 years ago

We called bobs to empty our septic, they were able to send someone out almost immediately after we called. The guy was very nice and fast. He told us we needed a new pump, which he was correct. We were still having other issues so we contacted another company to come out and take a look. They quickly figure out that the septic was not emptied correctly. I called bobs back to explain the situation and they were able to immediately send someone back out to correct the problem! They were extremely professional about the situation and even returned my money, which was totally unexpected! They went above what I expected them too and got everything taken care of as quickly as they possibly could! Which we are super great full for! The guy who messed up personally came back to apologize for his mistake. They are all very nice people and we will use them again in the future if needed!