Main Line Sewer and Drain

Overview:
Main Line Sewer and Drain is a plumbing service located in Danville, IL, known for its quick response times and effective drain cleaning services. The company has received a mix of reviews, highlighting both exceptional customer experiences and some dissatisfaction.

Services Provided:
– Drain cleaning
– Plumbing services
– Guaranteed work
– Same-day service
– Emergency services

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (217) 806-4456

Customer Reviews and Sentiment:
Main Line Sewer and Drain has a rating of 4.2 stars based on 10 reviews.

Positive feedback emphasizes the promptness, professionalism, and effectiveness of the service. Customers have appreciated the same-day service and fair pricing.

Examples of positive reviews include:
“Prompt service. Excellent rates and they worked hard until the problem was solved.” – Pete O’Brien
“Very prompt and professional service. I like that they have same-day service…” – Amber Oxner
“Such a great Company! I will definitely call them with any future problems…” – sierra reich

Negative sentiments are highlighted by a few unfortunate experiences regarding customer service issues, specifically relating to guarantees on service.

Examples of negative reviews include:
“This is the third time I have had Main Line out to my house… much to my surprise that was not the case today.” – Jessica Biava
“Phone number no good.” – Scott Byers

Review Summary:
Positive Sentiments: Quick response times, effective service, fair pricing, professionalism, and same-day availability.
Negative Sentiments: Customer service issues related to guarantees and a non-functional phone number.

Additional Ratings:
BirdEye: 4.2 stars based on 10 reviews, reflecting a largely positive customer experience amidst a few complaints.
Better Business Bureau (BBB): Profile not mentioned; unclear on current status.

Total Lead Smart Rating: 6.8

Conclusion:
Main Line Sewer and Drain shows a solid reputation for plumbing services in Danville, IL, especially praised for their responsiveness and professionalism. However, potential customers should consider a few notable service complaints before making a final decision.