Dallas Plumbing & Air Conditioning in Dallas-TX, Texas 75238

Dallas Plumbing & Air Conditioning

11055 Plano Rd, Dallas, TX 75238

4.4 (492 reviews)

Overview:
Dallas Plumbing & Air Conditioning is a prominent plumbing service provider located in Dallas, TX. The company offers a range of plumbing solutions, including installation, repair, and maintenance services for both plumbing and air conditioning needs.

Services Provided:
– Plumbing repairs
– Water heater installation and repair
– Air conditioning services
– Emergency plumbing services

Hours of Operation:
Monday to Saturday, 8 AM to 6 PM

Contact Information:
Phone: (214) 466-7557
Website: www.dallasplumbing.com

Customer Reviews and Sentiment:
Dallas Plumbing & Air Conditioning holds a rating of 4.4 stars based on 492 reviews across various platforms.

Positive feedback emphasizes the company’s skilled technicians, prompt service, and satisfactory work. Customers have highlighted their reliability, professionalism, and ability to resolve issues effectively.

Examples of positive reviews include:
“Alex and Tino are the best!” – James Noonan
“Prompt and friendly. Will definitely continue to use them for all my plumbing needs.” – H Anthony
“Jay did a great job educating me and helping resolve our problem.” – Jordan Bawcom

However, there are criticisms regarding service inconsistencies and communication issues.
A notable complaint states:
“Terrible experience… really expensive and disappointing.” – V ENDRS
“I believe their quality of service has deteriorated over the past couple years.” – Bob Loshelder

Review Summary:
Positive Sentiments: Skilled technicians, prompt service, professionalism, consistent satisfactory experiences.
Negative Sentiments: Inconsistent quality, customer service challenges, and unresolved issues from previous jobs.

Additional Ratings:
BirdEye: 4.4 stars based on 492 reviews, indicating a consistent pattern of customer satisfaction with some service complaints.
Better Business Bureau (BBB): The business is accredited with a rating of A, but there have been a few complaints reported, reflecting mixed customer experiences.
Total Lead Smart Rating: 7.5

Conclusion:
Dallas Plumbing & Air Conditioning is a solid choice for plumbing services in Dallas, known for efficient solutions and a dedicated team. However, potential clients should be mindful of some mixed reviews and complaints regarding service quality and communication.

Member Since August 2024

Listing Id 351638

Contact Info

11055 Plano Rd, Dallas, TX 75238
(214) 466-7557
Lead Smart Rating :
7.5/10.0

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Listing location

11055 Plano Rd, Dallas, TX 75238

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Reviews

V ENDRS (VEnd2)

7 hours ago

Terrible experience. The excavator Dallas Plumbing hired tore up and broke irrigation lines that still aren’t repaired more than a week after the job was “finished”. They insisted on installing an easy-access emergency shut off whichI did not ask for. They put it behind a new Japanese maple. Easily accessible? Nope. I wish I’d used a better company. Really expensive and disappointing.

James Noonan

15 hours ago

Alex and Tino are the best!

H Anthony

2 days ago

Saved me money and gave great future ideas. Prompt and friendly. Will definitely continue to use them for all my plumbing needs. Angel is a good man and did great work. Dallas Plumbing & AC never fails to satisfy my home repair needs.

Jordan Bawcom

4 days ago

Jay did a great – he did a good job educating me and helping resolve our problem. Appreciate his honesty!

Rudolfo Torrez

4 days ago

Thank you Dallas Plumbing and A/c for sending out Jay and Bradley who were both very friendly, knowledgeable, and professional. The water heater flush they provided was quick and very efficient and at a reasonable price.I will be using this company again in the future when something else occurs or for maintenance purposes.

Bill Boyd

5 days ago

Alex and Toni installed 2 water heaters and did a great job.

John Glendinning

a week ago

Alex and Armando.came to replace my 2 water heaters and did a fantastic job. They even replaced my kitchen faucet

Justin Catron

a week ago

Alex came out and fixed a mistake made from the ac part of the company and stuck around till the job was done. Super appreciate being able to have water again.

Bob Loshelder

a week ago

I have been a Dallas Plumbing customer for over 10 years. I believe their quality of service has deteriorated over the past couple years. The techs seemed to be undertrained. It is difficult to talk to a knowledgeable person in the office. Problems are not thoroughly addressed. .

Sam Bonney

a week ago

Great service today on my air conditioning system.