RC Pros Plumbing
Available
11117 Shady Trail, Dallas, TX 75229
Overview:
RC Pros Plumbing is a plumbing service located in Dallas, TX. They specialize in a variety of plumbing tasks including repairs, drain cleaning, and emergency plumbing services.
Services Provided:
– General plumbing services
– Drain cleaning
– Hydrojetting
– Emergency plumbing
– Leak repairs
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (469) 262-0793
Website: https://www.rcpros.co/
Customer Reviews and Sentiment:
RC Pros Plumbing has received generally positive reviews, achieving an average rating of 4.5 stars based on 606 reviews.
Positive feedback emphasizes the professionalism, communication, and quality of service provided by technician Douglass. Many customers appreciate his thoroughness and customer-oriented approach.
Examples of positive reviews include:
“Douglas had communication, polite, and was honest. I’d call them again when needed!” – Ashleigh Castleberry
“Douglass came out and found the problem and got it fixed for my family very recommendable!” – Mata Larry
“Douglas was absolutely great. Professional, courteous and friendly. I highly recommend RC and ask for Douglas if you can!!!” – David Cobb
Negative experiences have been noted, primarily related to pricing transparency and communication issues, particularly involving financial misunderstandings and lack of responses from management.
An example of negative feedback includes:
“I’ve reached out to Douglass as well as the company multiple times and I’ve been given the runaround each and every time.” – Tamelia Saxon
Review Summary:
Positive Sentiments: Professionalism, courteous service, strong communication, effective problem-solving.
Negative Sentiments: Concerns over pricing practices, poor communication during financial dealings, and unresolved complaints.
Additional Ratings:
BirdEye: 4.5 stars based on 606 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). Current complaints noted regarding misunderstandings about service costs.
Total Lead Smart Rating: 7.1
Conclusion:
RC Pros Plumbing is a reputable plumbing service in Dallas, TX, known for professional technicians and quality work. However, potential customers should consider the mixed experiences regarding communication and pricing before engaging their services.
Member Since August 2024
Listing Id 351624
