Barkley Plumbing Contractors

Half- Track07

5 months ago

I would first say to anyone reading the reviews to really look at all the critical reviews and ask if you want to be that customer. My experience is that Barkley Plumbing was called by me to come out and fix a leaking shower head that would not turn off. 4 workers came to my home and completed the repairs in approximately 15 mins. All that was needed was a Delta Shower Cartridge, yet I received a bill in the mail, (not at the time of service, and never got any price info from the workers- that should have been my red flag) several weeks later for $410.00. Materials – 200.00 for parts that included, a shower cartridge, fill valve and flapper, then 210.00 for labor. Upon receiving this puzzling bill, I responded asking how they came up with this amount, let alone how a fill valve and flapper work in a shower? In my initial response, I did say I would pay as soon as Barkley Plumbing could answer my questions and send me an itemized bill with the breakdown and how they came to the amount of labor that they were charging. I then got a revised invoice that changed the labor to 135.00, and the same materials were now 127.00 that included the cartridge, fill valve and flapper, and still no response as to how the fill valve and flapper work on a shower. For 9 months I received a bill asking me to pay and I would reply, yet they would not respond to my simple question about how those two parts work on a shower head. Finally after 9 months, I sent an email stating that this would be my final attempt to settle this and would be happy to pay, but it was my final attempt, only then did I get a reply that they would take off the charges for parts that do not fit on a shower, but on a toilet (that was never called about nor worked on) and in this reply, I was threatened with a collection agency if I did not pay. Well, I paid, and now I am just giving a friendly heads up to those that are searching for an honest plumbing company, look elsewhere, Bark-ley Plumbing is not it. It is not just me who has had this sort of experience, once is a mistake but several is a scam. The 4 workers that showed up? They were nice and professional and were in and out with a completed job. It is the billing and communication that I warn potential customers about. My documented experience is still considering the BBB.

Rebecca Moss

11 months ago

Excellent folks, service, and very reliable work! These folks really care! Great instillation of my water heater!

Derek Dean

a year ago

Great service and people. Would highly recommend.

Mia BellaLuna

2 years ago

I can’t say enough good things about this company. So hard these days to find reliable, helpful, truly good people who will help you when you need it without taking advantage. I wholeheartedly recommended them 100%!!! From the sweet Lady who answered the phone & my many questions, to the guys who came out & did the work, these people are Awesome!

Gary Harper

2 years ago

One of the very best.

Wade's World

2 years ago

Great company great employees took good care of hooking up my Plumbing and reconstructing the gas system in my home. Reasonably priced and fast reliable service.

Markus Aralius

2 years ago

Great work ethic very knowledgeable

Bryan Harper

2 years ago

Do not use this bunch. Some kid come out, I was not there. He put a clean out to my septic sticking 2foot above ground. Everything this kid touched is jacked up. He didn’t have any idea how much to charge for unclogging the drain. Joke Then I tried to call and talk to him and he didn’t have time to talk. I know these guys who owns itnd don’t care to tell them.

Brenda Scott

2 years ago

Very professional and friendly staff. Highly recommend. Replaced a leaky gas hot water heater.

Susan Smith

2 years ago

So nice and efficient