Garrison’s Plumbing in Crossville, Tennessee 38555

Garrison’s Plumbing

668 Dillon St, Crossville, TN 38555

4 (12 reviews)

Overview:
Garrison’s Plumbing is a local plumbing service based in Crossville, TN, offering a range of plumbing solutions, including installations and repairs. With a reputation for responsiveness and affordability, they cater to both urgent plumbing needs and routine maintenance.

Services Provided:
– Tankless water heater installations
– Emergency plumbing repairs
– Leak detection and repair
– General plumbing services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (931) 787-2937

Customer Reviews and Sentiment:
Garrison’s Plumbing has received mixed reviews across various platforms, with an overall rating of 4.0 stars based on 12 reviews.

Positive feedback highlights the company’s prompt service, professionalism, and competitive pricing. Customers have praised them for their ability to handle urgent situations and their quality work.

Examples of positive reviews include:
“Did a tankless hot water heater install… Prompt, quality work, and a fair price!!” – Levi Archambault
“Came out after hours… went above and beyond for my family, very professional.” – Carol Clark
“Garrison plumbing… did a professional installation.” – John Crego

Negative sentiments focus on unfinished jobs, poor customer service, and unprofessional behavior.

Examples of negative reviews include:
“Took advantage of older couple! Did not complete job.” – Jesse Lewis
“Rude and very unprofessional.” – Brett Keith

Review Summary:
Positive Sentiments: Prompt service, quality work, professionalism, competitive pricing, responsiveness in emergencies.
Negative Sentiments: Issues with job completion, unprofessional behavior, poor communication.

Additional Ratings:
BirdEye: 4.0 stars based on 12 reviews.
Total Lead Smart Rating: 5.5

Conclusion:
Garrison’s Plumbing offers reliable plumbing services in Crossville, TN, known for their promptness and affordability. However, potential customers should be cautious due to mixed reviews regarding job completions and customer service issues before making a decision.

Member Since August 2024

Listing Id 351268

Contact Info

668 Dillon St, Crossville, TN 38555
(931) 787-2937
Lead Smart Rating :
5.5/10.0

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Listing location

668 Dillon St, Crossville, TN 38555

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Reviews

levi archambault

5 months ago

Did a tankless hot water heater install on my home, and some other plumbing work that needed taken care of. Prompt, quality work, and a fair price!!

Connie Hutcherson

a year ago

A pipe busted in my garage on Christmas eve Garrison’s Plumbing was the only one that would come. He was here within a hour and had it fixed in no time. I would high recommend them. Saved our Christmas.

Carol Clark

3 years ago

Came out after buisness hours to find and stop the leak which turned out to be the bottom of my hot water heater had rusted out, first thing in the morning returned with a new hot water heater and installed it, got a bigger tank than the original for same cost. Also replaced a pipe that needed replaced. Then fixed and put the sheet rock back in place around the water heater. Went above and beyond for my family, very professional, and very knowledgeable about the world they did. Called other places and got no answer or couldn’t come till morning, while I had a river running under my house!!! Thanks guys!!

Jesse Lewis

3 years ago

Took advantage of older couple! Did not complete job, haven’t been back since February.

james leeds

3 years ago

Did not finish job. Left insulation hanging, left plumbing exposed. Did not replace sheet rock. Also left a mess.

paul farish

4 years ago

Came out after hours and helped me out of a situation I created.

Bobby Rogers

6 years ago

Very good at his job and made sure I knew what was wrong and how to prevent it. Prices were good as well as timeliness.

Brett Keith

7 years ago

Rude and very unprofessional. When he answered the phone he didn’t have any proper greeting other than a frustrated hello and said he was I better hurry and say what i need to because was busy. Very unpleasant!

johncrego

7 years ago

I highly recommend Garrison plumbing. I needed to have a 10 year propane water heater replaced. Got an estimate from Crossville Mr. Rooter for around $1700…they sent a kid with a lot of tattoos and an IPAD. I called Garrison plumbing and he said he would install one for $150! Got in my truck and picked up a Whirlpool LP Water heater at Lowes for $550. Terry Garrison and his helper showed up a couple hours later and did a professional installation. They needed a few extra parts so the cost of the installation was actually $188. Total cost to me was $738… less than half of Mr. Rooter. His motto is professional service at good ol’ prices and I believe it.