American Plumbing in Cleveland-OH, Ohio 44145

American Plumbing

1063 Bradley Rd, Cleveland, OH 44145

4.3 (69 reviews)

Overview:
American Plumbing is a reputable plumbing service located in Cleveland, OH. Established since the 1980s, the company specializes in various plumbing needs including installation and repair of water heaters, garbage disposals, and sewer line services.

Services Provided:
– Plumbing installation and repair
– Water heater replacement
– Toilet installation
– Garbage disposal services
– Sewer line snaking
– Exterior sump pump replacement

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (440) 871-9822
Website: http://www.americanplumbing1.com/

Customer Reviews and Sentiment:
American Plumbing has maintained a strong overall rating of 4.3 stars based on 69 reviews across various platforms.

Positive feedback emphasizes the company’s professionalism, reliability, and efficient service. Customers have praised the knowledgeable staff and the quality of work provided.

Examples of positive reviews include:
“Always taken care of our plumbing needs quickly and at a reasonable price.” – Sue Kara
“Honest, reliable and affordable. Can’t beat it.” – Scott Spencer
“Damian with American Plumbing is FANTASTIC.” – Nicholas Tabar

However, there are instances of dissatisfaction as well. One customer reported unprofessional behavior by a plumber during a service visit, which led to disappointment and concerns about the company’s changing management.

Negative feedback includes:
“The plumber threw his tools in his bag and pretty much stormed out of our house.” – Tiffany Garcia

Review Summary:
Positive Sentiments: Professionalism, quality service, knowledgeable staff, good communication, and affordability.
Negative Sentiments: Instances of unprofessional behavior, issues with communication, and customer service.

Additional Ratings:
BirdEye: 4.3 stars based on 69 reviews, indicating a consistent level of customer satisfaction.
Better Business Bureau (BBB): The business is not accredited with a BBB rating of NR (No Rating). There are no mentioned complaints in the last three years.
Total Lead Smart Rating: 8.2/10

Conclusion:
American Plumbing is a trustworthy option for plumbing services in Cleveland, OH, known for their reliable and professional services. While the majority of customers report satisfaction with their services, potential customers should be aware of some negative experiences regarding communication and professionalism.

Member Since August 2024

Listing Id 349570

Contact Info

1063 Bradley Rd, Cleveland, OH 44145
(440) 871-9822
Lead Smart Rating :
8.2/10.0

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1063 Bradley Rd, Cleveland, OH 44145

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Reviews

Sue Kara

2 months ago

We have used American Plumbing since the 1980’s when they first opened. They have always taken care of our plumbing needs quickly and at a reasonable. price. The staff are capable and professional. We have recommended them to many of the new owners on our block. The scheduler, Heather is knowledgeable and efficient. They have replaced hot water heaters, garbage disposals, toilets, snaked both storm and sanitary sewer lines. They guarantee their work for a year. When we sell this house, I have told the owner Don, he goes with the house. After all these years, he knows the quirks of a 72-year-old home.

Scott Spencer

4 months ago

Honest, reliable and affordable. Can’t beat it.

Tiffany Garcia

5 months ago

Had a quote for a new water heater at our home. Gentleman came out a week later, quoted us $2200 for a 50 gallon tank to replace our 40 gallon tank. Fast forward to our scheduled appointment time, two plumbers arrive, proceed to look at the space and tell my husband in a very condescending manner that the 50 gallon tank won’t fit, and that we were massively under quoted. When asked if we could simply have the tank installed in the space next to the current tank, he very begrudgingly said no and that he could only get another 40 gallon out at a later date. My husband was surprised by the plumber’s gruff and angry demeanor and said he might need to get another quote. The plumber threw his tools in his bag and pretty much stormed out of our house. We never heard back from them and to be fair, would not have had that man back in our house working with the unprofessional, angry attitude he had with us. We simply had a quote and beyond that whatever the problem is was not our fault or even explained. Disappointed because this company was recommended to us a couple years ago, but maybe management has changed.

Nicholas Tabar

9 months ago

Damian with American Plumbing is FANTASTIC. We needed various plumbing jobs done around my house and he did excellent work, including the replacement of an exterior sump pump of mine. Easy to work with and very communicative throughout the process. I will certainly be calling them in the future for other projects of mine.

Tom Kasier

10 months ago

Corey was fantastic

Mike Melvin

11 months ago

They do good work and always take care of us.

Rob H

a year ago

Continue to provide a high level of service and quality performance every time

Barbara Wolf

a year ago

Fast, friendly, affordable

Lisa B

a year ago

Great company, so thorough and quick. Nice family business. I’ve been pleased every time they came out and did work on my old house! Highly recommend. Honest and reasonable!

NICK CAMPA

a year ago

Consistent and capable. Good friendly people too.