Overview:
Jim the Plumber LLC is a plumbing service located in Cincinnati, OH, known for delivering quality plumbing solutions with a focus on customer satisfaction. The company specializes in various plumbing services, including repairs, installations, and remodels.
Services Provided:
– Plumbing repairs
– Bathroom remodels
– Water heater replacements
– Gas line installations
– Professional plumbing inspections
– General plumbing consultations
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (513) 731-0602
Website: http://jimtheplumber.com/
Customer Reviews and Sentiment:
Jim the Plumber LLC has received overwhelmingly positive reviews across various platforms:
Google Reviews: 4.8 stars based on 15 reviews.
Positive feedback emphasizes the professionalism, excellent communication, and thoroughness of the service. Customers appreciate the reliable and neat work performed by the team.
Examples of positive reviews include:
“I am so happy with their work and pricing!” – James Nieman
“Tech arrived on time and was very professional.” – Ruben McMillan
“Jim has done work on a number of less-than-easy repairs and projects in our home.” – James Decker
A negative review noted difficulty in communication after a major job, which left a customer dissatisfied. The reviewer felt that the company was unresponsive to follow-up inquiries.
Review Summary:
Positive Sentiments: Professionalism, excellent quality of work, clear communication, prompt service, and thorough clean-up.
Negative Sentiments: Issues with post-job communication and follow-up services.
Additional Ratings:
BirdEye: 4.8 stars based on 15 reviews, affirming the positive sentiment reflected in customer feedback.
Better Business Bureau (BBB): The business has a profile and is accredited with a BBB rating of A+. No complaints in the last three years noted.
Total Lead Smart Rating: 9.0
Conclusion:
Jim the Plumber LLC is an excellent choice for plumbing services in Cincinnati, OH, notable for their professionalism, high-quality workmanship, and commitment to customer satisfaction. Customers should, however, be mindful of potential communication issues following service completion.
Member Since August 2024
Listing Id 349065